Top Customer Support Jobs in Hyderabad, TG
As a Customer Support Specialist at Bottomline, you will be responsible for delivering comprehensive support to customers with complex issues, questions, and projects. You'll need outstanding customer delight skills, a passion for problem-solving, technology, and helping others, and the ability to promote high customer satisfaction.
As a Customer Support Representative, you will deliver exceptional customer service by addressing user inquiries, troubleshooting technical issues, and providing guidance on the company's software platform via phone, email, and chat. You will ensure seamless customer experiences, drive product adoption, and contribute to customer satisfaction and retention.
The Senior Performance Support Specialist at ServiceNow is responsible for diagnosing technology stack issues, interpreting technical data, performance tuning web-based applications, liaising with clients, and collaborating globally. Requires 5 years of technical support experience with expertise in various programming languages and relational databases.
The Support Representative at Pluralsight is responsible for providing outstanding customer support with a focus on interpersonal skills and organization. Daily activities include responding to customer inquiries, personal development, and collaboration with the team. Required qualifications include a Bachelor's degree, experience with MS Office, and excellent communication skills.
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
Seeking a Customer Support Representative with 1-2 years of experience in customer support within the enterprise SaaS space. Responsible for assisting customers with product inquiries, troubleshooting technical issues, and providing timely solutions to ensure customer satisfaction.
Senior Customer Support Specialist at Benivo, responsible for providing advanced support to platform users, mentoring team members, driving performance improvements, and ensuring high customer satisfaction. Also involved in team development, quality audits, feedback, coaching, and operational efficiency. Requires at least 3 years of support experience in a B2B/SaaS industry, proficiency in Zoho Desk, Zendesk, and live chat systems, strong communication skills, data analysis abilities, time management skills, customer focus, and adaptability.
The Operations Specialist - Customer Support will assist customers with technical problems, provide support and troubleshooting for the support system, manage content for the knowledge base, and improve customer support flow and experience.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Take a high volume of inbound customer calls, update customer details accurately, resolve customer issues, achieve required metrics and goals.
Provide support and issue resolution to clients via various communication channels. Escalate issues, verify documents, prepare reports, attend company seminars, and achieve KPI targets. Good communication skills in English, Sinhala, and Tamil required. Bachelor's degree in business administration or a related field. Competitive compensation, learning opportunities, health/life insurance, generous time off, team-building experiences.
As an Alignerr Support Specialist, you will be responsible for providing front-line communication and support for Alignerrs, handling inquiries, escalating issues, assisting in onboarding, maintaining service standards, and collaborating with teams to enhance support workflow.
Provide support and issue resolution to clients in English and Mandarin through various communication channels. Assist with document verification, reporting, and meeting KPI targets. Attend company seminars and training sessions to understand business functions. Bachelor's degree in business administration or related field required.
Provide support and issue resolution to existing clients through live chat, phone calls, and email. Process client requests, escalate issues when necessary, update clients on request statuses, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration or related field required.
Lead and mentor a team of customer service representatives, develop effective customer service procedures, monitor team performance metrics, and collaborate with other departments to enhance service quality.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Join Bloomreach as an Associate Product Support Specialist to provide consulting to users on the Bloomreach Engagement platform, including technical and marketing topics. Diagnose and resolve customer requests, collaborate with colleagues, and contribute to platform improvement.
Join Modernizing Medicine as a Support Specialist I to deliver exceptional client support in a fast-paced Healthcare IT company. Responsibilities include identifying client needs, troubleshooting software issues, and collaborating with teams for issue resolution.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
The Client Service Manager is responsible for driving business growth, developing talent, and ensuring the timely and accurate delivery of financial services to clients. They review team performance, supervise financial processes, and provide guidance and coaching to team members. The role involves onboarding new clients, monitoring compliance with regulatory requirements, and fostering a culture of continuous improvement within the team.
Provide support and issue resolution to clients through live chat, phone calls, and email in English, Uzbek, and Russian. Escalate issues, update client statuses, verify documents, and achieve quarterly targets. Attend company seminars and meetings. Bachelor's degree in business administration required.
Client Service Manager responsible for managing a team, ensuring deadlines are met, coaching junior staff, reviewing financial information, managing client/auditor expectations, and adding value to clients' systems and processes. Requires CA (SA) qualification, 8 years post articles experience, solid knowledge of IFRS and US GAAP, and proficiency in MS Office. Must have managerial experience and strong communication skills.
Customer Success Engineering role providing technical advice and assistance to Kentik customers in the APAC region. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and ensuring customers get maximum value from the Kentik platform.
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