Top Customer Support Jobs in Hyderabad, TG
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
Provide customer support and issue resolution to existing clients via live chat, phone calls, and email. Escalate issues when necessary and maintain accurate documentation. Achieve quarterly KPI targets and attend company seminars to understand business functions. Minimum 1 year experience in customer service-related role.
Provide customer support to clients through live chats, phone calls, and emails in English, Uzbek, and Russian. Resolve issues and escalate when necessary. Update clients on request statuses and verify documents. Achieve quarterly KPI targets and attend company seminars for continuous learning and development.
The Senior Performance Support Specialist at ServiceNow is responsible for diagnosing technology stack issues, interpreting technical data, performance tuning web-based applications, liaising with clients, and collaborating globally. Requires 5 years of technical support experience with expertise in various programming languages and relational databases.
Provide customer support to clients via live chat, phone calls, and email in English and Arabic. Resolve client issues, escalate when necessary, update clients on request statuses, verify documents, and achieve quarterly KPI targets. Attend company seminars and meet assessment targets. Perform other assigned tasks by the customer support manager.
SmartRent is seeking a Client Support Specialist to provide excellent customer service to a diverse user base including Property Managers, Leasing Agents, Maintenance Technicians, and Renters. Responsibilities include resolving customer requests via various channels, identifying and escalating technical issues, and contributing to process improvements. Required qualifications include 2-3 years of Customer Support experience, strong communication skills, attention to detail, and multitasking abilities. Preferred qualifications include technical support experience, familiarity with Zendesk Software, knowledge of SaaS solutions and smart home devices, and bilingual proficiency in Spanish.
Provide customer support to clients in English and French through live chat, phone calls, and email. Responsible for resolving issues, updating clients on requests, verifying documents, and achieving quarterly KPI targets. Requires good communication skills, troubleshooting abilities, and a Bachelor's degree in business administration.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Seeking an experienced Enterprise Client Support Specialist to provide high-quality service to Enterprise-level Customers (Healthcare Facilities). Responsibilities include resolving escalated queries, collaborating with internal teams, and ensuring timely issue resolution. Requires 3-4+ years of specialized customer support experience in B2B environments, strong relationship management skills, and the ability to handle a high volume of calls and emails daily. Offers remote work, personal and professional growth opportunities, and a fast-paced environment.
Provide support and issue resolution to clients via various communication channels. Escalate issues, verify documents, prepare reports, attend company seminars, and achieve KPI targets. Good communication skills in English, Sinhala, and Tamil required. Bachelor's degree in business administration or a related field. Competitive compensation, learning opportunities, health/life insurance, generous time off, team-building experiences.
Provide support and issue resolution to clients in English and Mandarin through various communication channels. Assist with document verification, reporting, and meeting KPI targets. Attend company seminars and training sessions to understand business functions. Bachelor's degree in business administration or related field required.
Join Modernizing Medicine as a Support Specialist I to deliver exceptional client support in a fast-paced Healthcare IT company. Responsibilities include identifying client needs, troubleshooting software issues, and collaborating with teams for issue resolution.
Client Service Manager responsible for driving business growth, developing talent, and overseeing team performance. Manages financial statements, accounting processes, and client requirements. Leads and coaches team members to ensure timely and accurate deliverables. Coordinates with cluster counterparts and support groups. Monitors compliance with statutory requirements and provides guidance for professional development.
Take a high volume of inbound customer calls, update customer details accurately, resolve customer issues, achieve required metrics and goals.
As an Associate Customer Advocate at DigitalOcean, you will engage with customers to provide solutions related to their account, billing, and platform experience. Your responsibilities include responding to tickets, creating knowledge-based articles, and sharing best practices to enhance customer experience. Excellent communication skills, passion for customer service, and the ability to adapt to rapid changes are key for success in this role.
Join Zenoti as a Senior Product Support Specialist to assist customers in effectively using Zenoti for their businesses. Responsibilities include solving customer issues, ensuring smooth business operations, and influencing product direction. Requires 3-5 years of experience in supporting web-based enterprise applications and strong problem-solving skills.
Customer Success Engineer responsible for onboarding new customers, ensuring successful adoption of the platform, and collaborating with internal teams. Key responsibilities include strategic customer engagement, product adoption, data management, exceptional customer experience, cross-functional collaboration, training, and technical implementation.
The Global Customer Experience Specialist plays a critical role in providing support to Azure customers worldwide, resolving technical and escalated support incidents, and driving customer satisfaction and product feedback. Responsibilities include triaging escalations, collaborating with cross-functional teams, communicating with customers, and identifying root causes for long-term resolutions.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Senior Product Support Specialist at Zenoti, responsible for helping customers effectively use Zenoti software for their businesses. Involves solving customer issues, ensuring smooth business operations, and providing feedback to improve the product. Requires 3-5 years of experience in supporting web-based enterprise applications and advanced support experience with data-driven applications. Strong problem-solving and communication skills.
Client Service Manager responsible for managing a team, ensuring deadlines are met, coaching junior staff, reviewing financial information, managing client/auditor expectations, and adding value to clients' systems and processes. Requires CA (SA) qualification, 8 years post articles experience, solid knowledge of IFRS and US GAAP, and proficiency in MS Office. Must have managerial experience and strong communication skills.
Customer Success Analyst responsible for renewing customer's software maintenance agreements and subscriptions, creating renewal offers, maintaining accurate forecasts, negotiating contract terms, and collaborating with internal departments. Must demonstrate drive, customer focus, integrity, mental agility, and detail orientation.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
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