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Top Customer Support Jobs in Hyderabad
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support to clients via live chat, phone, and email, resolving technical issues and maintaining a positive company image while achieving KPI targets.
Top Skills:
JIRASalesforce
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides advanced technical support for escalated product tickets, assists in resolving customer issues, and documents troubleshooting steps while collaborating with the support and product teams.
Top Skills:
Api KeysAPIsCurlGraphQLHTTPHttpsJavaScriptJSONJwtOauthPostmanPythonRestSoapXML
Healthtech • Biotech
As a Customer Support Engineer, you will provide technical support to customers, troubleshoot issues, document interactions, and collaborate with teams for resolution.
Top Skills:
BioinformaticsCrm SystemsGenomicsHelp Desk SoftwareLife SciencesOperating SystemsSoftware Applications
Software
The Customer Support Specialist handles customer inquiries, escalates issues, collaborates with R&D, and maintains a knowledge base for product support.
Top Skills:
Customer Support Software
Transportation • Travel
The Assistant Manager - Customer Support will handle escalated queries, analyze reports, ensure performance metrics are met, and oversee team operations.
Top Skills:
Data Analysis
Software
The Customer Support Specialist is responsible for enhancing the customer experience through effective communication, issue resolution, and maintaining relationships while providing support for Bottomline's software applications.
Top Skills:
Paymode-XSalesforce
Events • Software
Lead and mentor the APAC Customer Care Team, optimize support processes, manage resources, and drive exceptional customer service while collaborating with other departments.
Top Skills:
AICustomer Service ToolsTicketing Systems
3D Printing • Hardware • Healthtech • Other • Sales
The Customer Support Technical Representative resolves technical challenges, manages customer experiences in a call center, and provides support for SprintRay products, utilizing strong troubleshooting skills and effective communication.
Top Skills:
3D PrintingCrm PlatformsmacOSWindows
Cloud • Software
The VP of Customer Support will oversee global support operations, ensure excellent customer experiences, lead a large team, and innovate support infrastructure.
Top Skills:
SaaS
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Support clients by resolving issues via live chat, phone, and email. Escalate inquiries, verify documentation, and maintain service standards.
Top Skills:
JIRASalesforce
Cloud • Fintech • Cryptocurrency • NFT • Web3
Manage a team of customer support agents, focus on performance metrics, provide coaching, improve operations, and collaborate cross-functionally to enhance customer experience.
Top Skills:
Amazon Web Services (Aws)ConfluenceGoogle SuiteLookerMaestro QaSalesforceSlack
Cloud • Fintech • Cryptocurrency • NFT • Web3
Manage a team of customer support agents, drive performance metrics, support operational initiatives, and collaborate with cross-functional teams.
Top Skills:
Amazon Web Services (Aws)ConfluenceGoogle SuiteLookerMaestro QaSalesforceSlack
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The role involves providing customer support, resolving issues, managing client requests, and maintaining communication while achieving quarterly KPIs.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support to clients via multiple communication channels, resolve client issues, and maintain communication with clients regarding their requests. Work towards achieving KPI targets.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide client support and issue resolution through various communication channels, ensuring excellent customer service and maintaining company image.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide excellent support to clients through live chat, phone, and email. Resolve technical issues, verify documents, and meet KPIs set by management.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide client support via chat, phone, and email, resolve issues, manage requests, and maintain good company image while meeting KPI targets.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The role involves providing customer support through various communication channels, resolving issues, processing client requests, and maintaining service standards while achieving performance targets.
Top Skills:
JIRASalesforce
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and issue resolution through live chat, phone, and email. Verify documents, escalate issues, and achieve KPIs.
Top Skills:
JIRASalesforce
Information Technology
The Director of Global Support & Customer Experience leads IT support teams, drives service quality, and develops talent within a global environment, focusing on customer experience and operational excellence.
Top Skills:
Customer Experience ManagementData AnalysisIt Service Management
Software
As a Customer Support Associate, respond to customer inquiries via tickets, manage communication on email and Slack, and improve support metrics.
Top Skills:
EmailGoogle CalendarSlack
Artificial Intelligence • Blockchain • Fintech • Software • Financial Services • Cryptocurrency
Responsibilities include designing customer support processes, improving customer experience, managing projects, and analyzing data for operational efficiency.
Top Skills:
FreshdeskSalesforce Service CloudZendesk
Artificial Intelligence • Software
The Customer Support Engineer will address customer technical issues, perform installations, and manage customer relationships, ensuring satisfaction and technical excellence.
Top Skills:
BashEnterprise It InfrastructureHigh-Performance ComputingLinuxNetworkingS3
Software
The Customer Support Specialist provides high-quality support, manages customer relationships, documents issues, and ensures customer satisfaction while using company's software products.
Top Skills:
Crm SoftwareSoftware As A Service
Software
The Customer Support Specialist will deliver high-quality support to customers, manage issue resolution, and maintain customer relationships in a fast-paced environment.
Top Skills:
Crm ToolsSoftware As A Service
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