Top Customer Support Jobs in Hyderabad, TG
Client Support Specialist responsible for identifying and fixing customer issues, managing defects for multiple clients, acting as a Major Incident Lead, providing monthly reports, and maintaining technical skills. Requires 2-3 years of SAAS client support experience, excellent communication skills, and proficiency in technologies like Github and SQL.
The Desktop Support Specialist (DSS) at F5 is responsible for receiving and triaging network, system, and infrastructure-related incidents, performing troubleshooting, and communicating with staff to ensure timely resolution. They escalate incidents beyond their scope and provide support for services and infrastructure to engineers. Key responsibilities include analyzing and resolving hardware, software, and network problems, maintaining system security and asset tracking, monitoring incidents, and ensuring adherence to SLAs.
Platform Support Specialist at DAZN, responsible for providing 2nd line technical support and troubleshooting customer impacting incidents. Monitoring platform performance, analyzing technical logs, and working with AWS services.
As an Associate Customer Advocate at DigitalOcean, you will engage with customers to provide solutions related to their account, billing, and platform experience. Your responsibilities include responding to tickets, creating knowledge-based articles, and sharing best practices to enhance customer experience. Excellent communication skills, passion for customer service, and the ability to adapt to rapid changes are key for success in this role.
Join Zenoti as a Senior Product Support Specialist to assist customers in effectively using Zenoti for their businesses. Responsibilities include solving customer issues, ensuring smooth business operations, and influencing product direction. Requires 3-5 years of experience in supporting web-based enterprise applications and strong problem-solving skills.
Customer Success Engineer responsible for onboarding new customers, ensuring successful adoption of the platform, and collaborating with internal teams. Key responsibilities include strategic customer engagement, product adoption, data management, exceptional customer experience, cross-functional collaboration, training, and technical implementation.
The Global Customer Experience Specialist plays a critical role in providing support to Azure customers worldwide, resolving technical and escalated support incidents, and driving customer satisfaction and product feedback. Responsibilities include triaging escalations, collaborating with cross-functional teams, communicating with customers, and identifying root causes for long-term resolutions.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Senior Product Support Specialist at Zenoti, responsible for helping customers effectively use Zenoti software for their businesses. Involves solving customer issues, ensuring smooth business operations, and providing feedback to improve the product. Requires 3-5 years of experience in supporting web-based enterprise applications and advanced support experience with data-driven applications. Strong problem-solving and communication skills.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.
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