Top Technical Support Jobs in Hyderabad, TG
Provide technical support to customers using the ServiceNow software and platform, troubleshoot issues, and collaborate with teams to resolve complex cases. Play a crucial role in improving processes and products based on customer feedback.
Resolve technical cases for customers regarding ServiceNow software and platform, provide excellent customer support experiences, diagnose and resolve technical issues, collaborate with teams for complex cases, and provide input for process and product improvements.
The Senior Technical Support Engineer will provide technical support to customers, troubleshoot issues with the ServiceNow software and platform, and collaborate with different teams to resolve complex cases. This role requires strong analytical skills, programming knowledge, and excellent communication skills to ensure customer satisfaction and contribute to product improvements.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
Technical Support Engineer role at Thomson Reuters, providing second level support for internal stakeholders and 3rd party engineers regarding Thomson Reuters products. Involves interacting with customers to resolve complex issues, performing customer site maintenance and repair activities, and leveraging innovative technologies for global support tasks.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
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Join Twilio as a Technical Support Engineer in the Onboarding and Compliance Support team. Deliver top-tier customer service, navigate customers through compliance processes, prevent fraudulent activity, and work in rotational shifts to ensure a secure and compliant environment for customers. Take ownership of support tickets, communicate with customers effectively, collaborate across departments, and contribute to the safety and trust of Twilio's mission.
Featured Jobs
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
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The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
Planful is seeking a qualified Technical Support Engineer with 3-5 years of experience to join their world class Technical Support Team based in Hyderabad, India. Responsibilities include providing solutions to customers, training, collaborating with internal teams, and supporting Planful Enterprise Performance Management Software Suite. Ideal candidate will have experience in supporting EMP Suite, MS Office proficiency, strong communication and problem-solving skills.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Join Twilio as a Technical Support Expert in Onboarding and Compliance Support. Provide top-tier customer service, guide customers through compliance processes, prevent fraudulent activity, and collaborate with various departments to address customer concerns. Work in rotational shifts in APAC or EMEA time zones.
Seeking an experienced SAP FICO Consultant with 6-7 years of hands-on experience, including at least one full life cycle implementation of S/4HANA Public Cloud. Responsibilities include SAP FICO implementation, financial process optimization, S/4HANA Public Cloud expertise, project management, stakeholder engagement, documentation, and reporting.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
As a Technology Support I team member at JPMorgan Chase & Co., you will troubleshoot production application flows, improve operational stability, monitor production environments, identify issues, and support incident management. Familiarity with SWIFT, FX, ISO MX File, Cross Border Payments, and automation tools is required.
The Regional Technical Support Engineering Manager at LivePerson will oversee the daily operations of a Support Engineering team, collaborate with cross-functional teams, develop customer care strategies, and drive continuous improvement in customer experience and technical support services.
The Regional Support Engineering Manager will lead a team to ensure outstanding customer support and collaboration with internal and external stakeholders, focusing on continuous improvement and quality metrics. This role involves developing long-term strategies, fostering employee satisfaction, and working on global projects to enhance customer experience.
Integral member of IT Support team responsible for troubleshooting issues, managing IT inventory, supporting teams, and influencing operations at Opendoor.
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