Top Technical Support Jobs in Hyderabad

The Technical Support Specialist II at F5 engages in providing operational IT support, managing incidents and requests associated with various systems, and troubleshooting technologies like Outlook and MS Office. The role involves documenting technical interactions and maintaining support solutions. A focus on customer handling and collaboration with core services teams is key, in addition to developing system administration skills for server and network infrastructure.

Join Druva's Technical Support Team to resolve customer technical issues and enhance customer experience. As part of a skilled engineering team, you will tackle complex challenges and contribute to data protection and management solutions in the cloud.

The Technical Support Manager at ShipHero will lead a team of Technical Support Engineers, oversee operations and service levels, and collaborate with various teams to resolve technical issues. Responsibilities include managing team performance, facilitating communication, monitoring service levels, and participating in administrative activities related to their team.

The role involves leading and executing the implementation of SAP FICO modules, including complete lifecycle implementations of S/4HANA Public Cloud. Responsibilities include financial process optimization, stakeholder engagement, and project management, while ensuring alignment with business requirements and effective utilization of SAP systems.

As a Technical Support Engineer, you will provide customer support for Red Hat cloud solutions, focusing on troubleshooting, issue resolution, and customer satisfaction. You will manage cases, collaborate with engineers, and share knowledge while maintaining strong relationships with enterprise customers.

As a Technical Support Engineer 2 at Twilio, you'll support customers in using the Twilio platform, resolving complex issues through technical and diplomatic skills. You'll collaborate with teams, provide feedback to product and engineering teams, prioritize quality of service issues, and assist in process improvements while maintaining 24/7 customer support.

The Jr. Technical Support Engineer provides technical support for ResMed products, addressing customer queries, troubleshooting device failures, and facilitating product maintenance and testing. This role requires building relationships internally and managing projects while adhering to standard practices and methodologies.

The Technical Support Specialist serves as an escalation point for customer concerns beyond Tier 1 support. Responsibilities include diagnosing and resolving complex issues related to video management systems, providing remote and on-site support, documenting solutions for a knowledge base, and delivering training to customers. The role requires strong analytical skills and comfort with dynamic working environments and customer interactions.