Top Technical Support Jobs in Hyderabad

The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.

Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

As a Customer Support Engineer, you'll triage and debug customer issues while collaborating with engineering and product teams to enhance the AI platform.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

The Workday Support Specialist manages client support tasks, including troubleshooting Workday issues, executing testing, developing reports, and improving processes with a focus on customer satisfaction and service level agreements.