Top Technical Support Jobs in Hyderabad, TG
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
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Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
Technical Support Engineer role at Thomson Reuters, providing second level support for internal stakeholders and 3rd party engineers regarding Thomson Reuters products. Involves interacting with customers to resolve complex issues, performing customer site maintenance and repair activities, and leveraging innovative technologies for global support tasks.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
The Technical Support Engineer - Tier III (Java) will provide production support to internal and external customers, troubleshoot technical issues, communicate resolutions effectively, collaborate with cross-functional teams, and lead service improvement efforts. Must have 2+ years of experience and proficiency in Java, SQL, and related technologies.
Seeking an experienced SAP FICO Consultant with 6-7 years of hands-on experience, including at least one full life cycle implementation of S/4HANA Public Cloud. Responsibilities include SAP FICO implementation, financial process optimization, S/4HANA Public Cloud expertise, project management, stakeholder engagement, documentation, and reporting.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
Planful is seeking a qualified Technical Support Engineer with 3-5 years of experience to join their world class Technical Support Team based in Hyderabad, India. Responsibilities include providing solutions to customers, training, collaborating with internal teams, and supporting Planful Enterprise Performance Management Software Suite. Ideal candidate will have experience in supporting EMP Suite, MS Office proficiency, strong communication and problem-solving skills.
Integral member of IT Support team responsible for troubleshooting issues, managing IT inventory, supporting teams, and influencing operations at Opendoor.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Provide customer support and troubleshoot technical issues for Mitratech products.
The Regional Support Engineering Manager will lead a team to ensure outstanding customer support and collaboration with internal and external stakeholders, focusing on continuous improvement and quality metrics. This role involves developing long-term strategies, fostering employee satisfaction, and working on global projects to enhance customer experience.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
The Regional Technical Support Engineering Manager at LivePerson will oversee the daily operations of a Support Engineering team, collaborate with cross-functional teams, develop customer care strategies, and drive continuous improvement in customer experience and technical support services.
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