Top Technical Support Jobs in Hyderabad

The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.

As a Technical Support Engineer, you will provide second-level support for Thomson Reuters products, troubleshoot complex issues, conduct site maintenance, and interact with internal and third-party engineers. You will leverage innovative technologies for consistent global support and provide technical training and expertise to support teams and customers.

The Technical Associate – Product Support will assist customers with technical issues related to Zeta Interactive Product Applications. Responsibilities include answering customer inquiries, developing user documentation, and communicating client needs to the development team. The candidate must maintain strong interpersonal skills and problem-solving abilities.

The Technical Support Specialist II at F5 engages in providing operational IT support, managing incidents and requests associated with various systems, and troubleshooting technologies like Outlook and MS Office. The role involves documenting technical interactions and maintaining support solutions. A focus on customer handling and collaboration with core services teams is key, in addition to developing system administration skills for server and network infrastructure.

As a Technical Support Engineer, you will assist customers in utilizing Akuity's platform, troubleshoot and resolve technical issues, interact with users via multiple channels, and improve customer documentation while supporting open-source and enterprise clients.

The Senior Application Support Engineer provides technical support to clients and internal functions, leading teams in a 24/7 environment. This role demands problem-solving, debugging skills, and strong interpersonal communication. Responsibilities include managing incidents, effective customer interactions, and flexibility in working hours.

The Sr. Technical Consultant will provide support and administration for Python and MuleSoft based applications and services. Responsibilities include troubleshooting technical issues, deploying upgrades, and implementing best practices in a global engineering team environment.

The Application Support Engineer is responsible for providing technical support for Syndigo's SaaS products. This includes troubleshooting and debugging software issues, managing customer tickets, conducting periodic cadence calls, and contributing to knowledge base improvements while working in a 24x7 operational environment.

The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.

As a Support Engineer at Cyara, you will manage customer support cases, develop expertise in the Cyara platform, troubleshoot technical issues, maintain communication during outages, and contribute to process improvements for the Customer Response team.

The Desktop Support Engineer will provide technical support, manage hardware and software configurations, and resolve end-user issues. Key tasks include troubleshooting technical issues, managing Active Directory user accounts, configuring laptops, supporting software installations and updates, and maintaining IT asset inventories.

As a Streaming Support Engineer, you will ensure the smooth operation of streaming services, perform health checks, conduct root cause analyses, and collaborate with various teams to resolve technical issues. Responsibilities include troubleshooting during live events, managing documentation, and providing 24/7 support.

As an Application Support Engineer, you will provide technical support for the Riversand SaaS product, manage incidents with root cause analysis, debug application issues, and collaborate with global customers for effective solutions. You will also contribute to improvements in the knowledge base and documentation.

The Sr Support Engineer, EBS at Rimini Street will provide technical support for Oracle EBS Applications, focusing on trouble-shooting and solving complex problems. The role requires a deep knowledge of various Oracle technologies, including Workflow, Java, and SQL, along with excellent customer support skills.

The Product Support Engineer will provide technical support for Innovapptive’s connected worker platform, diagnosing issues, working with engineering teams to resolve bugs, and ensuring customer satisfaction. Responsibilities include documenting support resources, guiding users, and contributing to product improvements.