Top IT Support Jobs in Hyderabad, TG

Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.

Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.

Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.

Join BrightEdge, a global leader in SEO and Digital Marketing, to help modernize digital marketing stacks and drive revenue. Work with industry experts at the forefront of digital transformation.

The Tech Support Engineer II at AVEVA is responsible for resolving complex application and configuration issues, updating training guides, creating scope for Success Accelerators, and working on handover projects with Global Services colleagues. Additionally, the role involves providing industry-specific consultancy and maintaining strong working relationships within the support and service teams.

Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.

As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.

Competent Help Desk Support I to provide fast and useful technical assistance on computer systems. Answer queries on basic technical issues and offer advice to solve them. Must have good technical knowledge, be customer-oriented, and patient to deal with difficult customers. Goal is to create value for clients.

Technical Support Engineer role at Thomson Reuters, providing second level support for internal stakeholders and 3rd party engineers regarding Thomson Reuters products. Involves interacting with customers to resolve complex issues, performing customer site maintenance and repair activities, and leveraging innovative technologies for global support tasks.

Join Twilio as a Technical Support Engineer in the Onboarding and Compliance Support team. Deliver top-tier customer service, navigate customers through compliance processes, prevent fraudulent activity, and work in rotational shifts to ensure a secure and compliant environment for customers. Take ownership of support tickets, communicate with customers effectively, collaborate across departments, and contribute to the safety and trust of Twilio's mission.

Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.

The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.

As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.

Senior Support Administrator responsible for providing initial support to customers on database and infrastructure issues, troubleshooting, and resolution of problems. Also involves coordinating, analyzing, designing, and implementing database solutions and providing proactive monitoring to ensure maximum uptime and recoverability. Requirements include 4+ years of experience in database administration and infrastructure support, proficiency in Oracle DBA skills, experience with various backup/recovery strategies, and familiarity with cloud providers such as Google, AWS, and Azure.

As a Senior Technical Support Engineer at insightsoftware, you will be the first line of support for customers, troubleshoot technical issues, document solutions, and collaborate with cross-functional teams to ensure quality service. Responsibilities include managing support calls and emails, analyzing product bugs, resolving technical issues, and maintaining customer satisfaction. Strong problem-solving and teamwork skills are essential for this role.

International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.

Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.