Top IT Support Jobs in Hyderabad

The IT Support Analyst 1 provides first-level technical support for applications and systems, responding to user inquiries about incidents. Responsibilities include escalating issues, documenting work, contributing to knowledgebases, assisting with onboarding and training, and ensuring effective communication with customers.

The IT Support Specialist will assist team members with IT-related tasks, manage onboarding and offboarding, deploy and maintain hardware and software, handle IT inventory, manage endpoint security, and provide training on IT topics. They will also be part of on-call rotations and after-hours support as needed.

As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.

As a Streaming Support Engineer, you will ensure the smooth operation of streaming services, perform health checks, conduct root cause analyses, and collaborate with various teams to resolve technical issues. Responsibilities include troubleshooting during live events, managing documentation, and providing 24/7 support.

As an Application Support Engineer, you will provide technical support for the Riversand SaaS product, manage incidents with root cause analysis, debug application issues, and collaborate with global customers for effective solutions. You will also contribute to improvements in the knowledge base and documentation.