Top Tech Jobs & Startup Jobs in Hyderabad

The Support Account Manager at ServiceNow is responsible for delivering exceptional customer satisfaction by acting as a primary contact for support-related activities. This role involves proactive service delivery, managing customer engagements, and collaborating with internal teams to resolve issues while ensuring performance against service agreements.

In this role, you will manage product development activities, collaborate with cross-functional teams to create high-quality solutions, oversee the daily operations of the development team, and solve complex problems while mentoring team members.

In this role, you will manage engineering development for ServiceNow's AI-driven product, ensuring quality delivery and facilitating collaboration among various teams. You'll focus on career growth for engineers and maintain operational excellence, all while addressing complex engineering challenges and managing departmental resources.

As a Staff Product Manager, you will develop and execute product strategies for Legal Service Delivery, focusing on integrating AI technology into legal workflows. You will guide projects through development and ensure alignment with business goals, customer needs, and stakeholder communication. Your leadership will drive innovative solutions and enhance user satisfaction through deep customer insights.

The Manager for Data and Analytics Support will lead a team of engineers focusing on Business Intelligence, ETL, and Replication Technology. Responsibilities include team management, incident management, process improvement, and collaboration with various teams to ensure seamless operations and high-performance standards.

The Operations Deal Lead serves as a trusted coach to the sales team, leading stakeholders in developing deal strategies, managing complex deal advice, and ensuring compliance with pricing policies. Responsibilities include drafting non-standard business terms, reviewing quotes, collaborating with cross-functional teams, and providing onboarding training for sales reps.

As a Cash Collections Analyst, you will manage cash collection processes, resolve queries, and ensure customer accounts are reconciled. This role involves effective communication with customers and collaboration with various departments to optimize cash recovery and maintain high customer satisfaction, ensuring compliance with internal controls.