Seeking a Network Engineer with Zscaler skills to join the corporate network team to support global network infrastructure. Responsible for configuring, troubleshooting, and maintaining Zscaler solutions and other network devices. Provide technical assistance to internal and external customers. Bachelor's degree in computer science or related field and 3 years of network engineering experience required. Must have strong knowledge of Zscaler ZPA and ZIA solutions, network technologies, protocols, and network devices/vendors. Excellent communication, problem-solving, and customer service skills essential.

The Problem Manager will coordinate investigations of recurring incidents, determine root cause, and provide formal focus on incident prevention. Responsibilities include collaborating with teams on multiple problems, providing recommendations for service improvement, leading postmortem reviews, and analyzing critical success factors and key performance indicators.