O2C Billing - Process Analyst

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Us:

Broadridge, a global fintech leader with $6 billion in revenues, helps clients get ahead of today’s challenges to capitalize on what’s next with communications, technology and data and analytics solutions that help transform their businesses.
The world’s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

Job Responsibilities:

• Preparing customer invoices, order management / contract management
• Support to team to ensure DSO / Days to bill are managed / Improved
• Analyze and interpret client contracts to ensure accurate and timely billing in alignment with pricing models.
• Timely Submission of Credit & Debit Note requests for clients
• Prepare Standard Operating procedures (SOPs) for all the processes along with process maps.
• To proactively manage the responses to all queries of clients through the centralized email-boxes
• Demonstrate analytical, problem-solver, skill set in gaining the cooperation and support of others
• Action oriented, quick learner who is ambitious and has experience driving change and delivering results
• Demonstrate initiative, ownership and accountability and Strong understanding of process initiatives and Project management tactics, to include workflows, process mapping and methodology
• Maintain High level of accuracy and Turn Around time for all transactions
• To ensure complete, timely and accurate flow of invoicing and communication to optimize productivity, organizational effectiveness and maximize cash flow.
• Generates innovative ideas. Operates effectively in a fast-changing environment. Embraces change.
• Knowledge in customer aging reports
• Must be a good team player and supportive to the team

Requirements / Qualifications

• Qualification: Commerce Graduates / Finance Postgraduates / Semi qualified chartered / Cost accountant with 1-3 years of relevant accounting experience
• Experience in handling AR process like customer billing
• Good understanding of accounting principles with acumen to relate to practical accounting
• Good verbal and written communication skills to interact with international clients
• Good interpretation and problem-solving techniques
• Good knowledge of MS-Excel
• Open to work in shifts / strict deadlines

Why Broadridge?

• Inclusive Culture: Join a diverse, welcoming environment where every voice is valued and heard.
• Endless Learning: Access continuous learning and development opportunities to help you grow professionally.
• Global Impact: Be part of teams that make a difference around the world, touching every corner of the globe.
• Career Growth: Enjoy a clear path for career advancement with mentorship from industry leaders.

Ready for Next?

If you're eager to make an impact in the tech world, Broadridge is the place for you. Bring your passion, and we’ll provide the platform for you to thrive. Apply now with your resume and a cover letter that tells us why you’re excited about this opportunity.

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.