Job Description – Lead ServiceNow Developer
System Soft Technologies is a leading technology company that provides innovative technical
solutions and consulting services to enhance innovation, business value, and competitiveness. For
over 23 years, our focus on becoming a trusted partner to each client has allowed us to become a
$230MM+ company with a pool of over 1,800 associates who cover the full spectrum of IT expertise.
We are distinguished by our ability to anticipate the unique needs of our clients and deliver a
level of quality that far exceeds their expectations.
Why System Soft Technologies?
At System Soft Technologies, we are a family unit powered by diversity, inclusion, transparency,
respect, integrity and passion for our clients and our people. Our business growth depends on your
professional development, as we collaborate, share ideas and innovation, and invest in our future.
By forging a meaningful partnership with our people, we come together with the same purpose,
exceeding our goals. This keeps us nimble, ahead of the competition, and on top of our industry.
Our continued success begins with you.
Job Summary
We are seeking a talented and experienced ServiceNow Architect to lead the design and
implementation of ServiceNow solutions for our clients. In this critical role, you will be
responsible for architecting cutting-edge systems, providing technical guidance, and ensuring that
ServiceNow solutions align with business objectives.
Key Responsibilities
• Lead the design and architecture of ServiceNow solutions, including custom applications and
integrations, that meet client needs and industry best practices.
• Collaborate closely with clients and cross-functional teams to gather and understand business
requirements and translate them into technical designs.
• Provide technical leadership and mentorship to development teams to ensure the successful
execution of ServiceNow projects.
• Stay current with ServiceNow platform advancements and emerging trends to drive innovation.
• Perform assessments and evaluations of existing ServiceNow implementations, offering
recommendations for improvements.
• Ensure the security, scalability, and maintainability of ServiceNow solutions.
Qualifications
• Minimum of seven years of experience in ServiceNow development and architecture.
• Proven expertise in designing and implementing complex ServiceNow solutions, including custom
applications and integrations.
• ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist
(CIS) certifications are highly preferred.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Exceptional problem-solving and communication skills.
• Demonstrated leadership abilities, with the capacity to inspire and guide teams.
• Strong client-facing and consulting skills.
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants
will receive consideration for employment without regard to race, color, religion, gender, national
origin, disability status, sexual orientation, or any other characteristic protected
by law.
