Senior Product Manager

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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Within the Marketing technology organization, the Event Technology & Insights team delivers a cutting-edge series of products that delivers in-person, digital, and on-demand experiences across Salesforce’s global events marketing portfolio. Our products help connect audiences to the content & experiences they need, when and where they need it, so that it is as easy as possible for them to learn about how to use Salesforce products and drive business growth. Whether customers and prospects are navigating our events ecosystem or on the product buying journey, we aim to deepen their relationship with Salesforce, accelerate learning and networking opportunities, and boost marketing performance. The Event Technology product line consists of four products: In-person technology (registration system, events mobile app, on-site scanning, etc.), Salesforce+ (our virtual events platform), Event Platform and Integrations and High Volume Events (technology used to field field events).

In this role, you as the Sr. Product Manager will manage the Data Services & Integration theme in the Event Platform and Integrations product. This product primarily services other products in our product line by enabling data sharing amongst the products and integration with our data cloud instance. You will partner closely with another US-based product manager who manages the other theme within the product: Events Agent (our realization of Agentforce). This roles requires strong collaboration with all product managers in the MarTech organization, beyond the event technology product line, to ensure that event technology is appropriately integrated into the larger set of MarTech services.

Required Skills/ Experience:

• Minimum of 10+ years of Product Management experience web platforms and marketing technologies

• Minimum 4 years of leadership with product, architecture, and technology implementation

• Able to put their hands-on experience to use and work as an individual contributor

• Deep understanding of web best practices around SEO, usability and operations

• Deep experience in consumer experience, marketing, and digital engagement technologies

• Passion for data-driven and decisions

• Expertise at delivering web experiences at a high scale

• Familiarity with cloud infrastructure and server-less applications

• Expert at agile/scrum development methodologies

• Communicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skills

• Function independently and as part of a team under daring deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development

• Impressive presentation abilities and experience communicating and convincing audiences from analysts to C-suite

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Travel requirements: less than 15%

Desired Skills/Experience:

• Familiarity with enterprise B2B product management

• Familiarity with machine learning models for marketing, sales, personalization.

• Familiarity with content management and delivery.

• Experience in professional services roles/engagements.

• Agile/Scrum certifications.

• Background in technology consulting.

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