Scrum Master

Job Title: Scrum Master
Job Location: Bangalore, India
Job summary: We are a leading Software as a Service (SaaS) company that specializes in transforming data within the US healthcare industry through cutting-edge Artificial Intelligence (AI) solutions. We are seeking a customer-facing Scrum Master to confidently lead a global scrum team focused on software and data engineering. You will be driven by a commitment to engineering excellence and technological innovation. Our mission is to power the next generation of digital products and services through innovation, collaboration, and transparency.
In this dynamic, fast-paced environment, as a Scrum Master, your role will involve coaching and facilitating multiple product teams, removing obstacles, and ensuring team delivery on sprint goals. You will collaborate closely with the Delivery team and Product Managers to support Sprint and Release Planning, foster team self-awareness, and promote cross-training, decision-making, and continuous improvement. This role provides an opportunity to support the team in delivering new products and modernizing the technical stack.
Responsibilities: 
•    Lead the scrum team in moderate to high complexity work streams
•    Oversee the scrum process and coach teams on scrum and Agile practices and methodology
•    Drive continuous improvement through influence and collaboration
•    Lead daily scrums, sprint reviews, and planning meetings to ensure full team engagement
•    Manage interdependencies between agile teams
•    Conduct accurate capacity planning
•    Partner with Product Owners to support short and long-term release planning, maintaining a healthy work backlog
•    Manage dependencies and coordinate backlog activities across multiple product teams. Assist product owners, business analysts, and other team members in refining backlog and ensuring a steady stream of work for the team
•    Ensure alignment of backlogs to avoid conflicts and maximize resource efficiency.
•    Configure and maintain JIRA boards, workflows, and dashboards to support agile processes.
•    Ensure JIRA is used effectively for tracking and reporting progress on backlog items.
•    Train and coach team members on agile practices, JIRA usage, and backlog management.
•    Foster a culture of collaboration, transparency, and accountability.
•    Report on team progress each sprint using defined metrics
•    Participate in project estimation sessions with technical and business stakeholders
•    Oversee and manage scope, timeline, quality, goals, and deliverables that support business objectives
•    Assess team maturity and coach the team to higher levels of maturity at a sustainable pace
Desired Profile:  
•    Engineering graduate from a renowned and accredited engineering college or university.
•    Previous experience working with tech companies and tech teams
•    Speak and understand tech language
•    Excellent leadership skills
•    Strong problem-solving abilities during project execution
•    5+ Experience in Scrum/Agile as a Scrum Msaster
•    5+ years of experience with JIRA
•    5+ years of experience working directly with customers and managing stakeholders
•    Certified Scrum Master (CSM)
•    Strong communication and interpersonal skills, able to effectively communicate with both technical and non-technical teams
•    Knowledge and/or experience working in US healthcare domain is a plus

Preferred Skills/Certifications:
•    Master’s degree in a related field or Business Administration (MS or MBA)
•    SAFe certification

HiLabs is an equal opportunity employer (EOE). No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability, or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

HiLabs is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce to support individual growth and superior business results.
Thank you for reviewing this opportunity with HiLabs! If this position appears to be a good fit for your skillset, we welcome your application.