RPA Business Analyst

Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.

Job Description

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field (required)
• Proven experience in process analysis, process improvement, and RPA implementation (required)
• 5+ years of experience in a Business Analyst role deploying Robotic/Business Process Automation Opportunities, preferably within the technology or financial services industry (required)
• Six Sigma Green Belt certified preferred
• US Insurance background Preferred
• Experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism (required)
• Proficiency in process documentation tools such as Visio, Lucidchart, or similar (required)
• Proficiency in Microsoft Office suite (PowerPoint, Excel, Word) (required)
• Strong analytical and problem-solving skills (required)
• Excellent communication and interpersonal skills. Clear and precise written and verbal communication (required)
• Effective relationship building skills(required)
• Experience with Intelligent Document processing, OCR/IDP, NLP, Agentic AI or other Artificial Intelligence automation capabilities is highly desirable (preferred)
• Comfortable with ambiguity and unexpected challenges in an environment in its’ early stages of continuous improvement (preferred)
• Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary(required)
• Team oriented individual and self-starter who excels at learning new processes and business functions (required)
• Enthusiasm to work with a global team (required)

Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!