Lead Institutional Investment Operations Specialist

About this role:

Wells Fargo is seeking a Lead Institutional Investment Operations Specialist

In this role, you will:

• Lead complex initiatives in operational and customer service for lifecycle support for institutional trade flow functions including client account onboarding, cash payments, customer service, funding or custodial operations, securities settlement services, structure loan operations, reconciliation as well as support resolution of issues in and out of their responsibility
• Act as key participant in large scale planning, gathering data to support resolution of issues in areas in and out of responsibility
• Review and research complex multi-faceted operational and customer support on loan, securities and derivative product issues for institutional trade flow and provide oversight and add efficiencies to processes that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Demonstrate full knowledge and serve as leadership on projects along with internal and industry related industries
• Make decisions in complex and multi-faceted loan, securities and derivative products requiring understanding of the function, policies, procedures and compliance requirements
• Influence and lead broader work team to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Lead projects and teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• MBA or an advanced degree (or equivalent experience).
• 2+ years experience with a top-tier bank, including at least 2 years in an FX role with specific preference given to those with Settlements and Payments experience.
• Good understanding about Bswift, Hogan, Swift Alliance and other industry standard applications would be preferred
• Good business judgment and strong interpersonal and influencing skills,
• Ability to establish credibility and strong partnership with business partners and other support functions.
• Comfortable to work in matrix organization.
• Must be a team player with a high degree of flexibility, working in a deadline-driven and fast-paced environment including shifts (majorly supporting US business)
• Good written and verbal communication skills, should be comfortable dealing with senior management.
• Proactive control and risk management, addressing gaps in processes and escalating issues to benefit the business and clients in a dynamic environment.
• Ability to work independently in a dynamic and rapidly changing environment and manage multiple priorities.

Job Expectations:

• Specializes in FX Retail Settlements process:  
  • Deliver quality, sustainable and risk compliant solutions that meet or exceed our customers’ and team members’ needs and expectations within the agreed timeline.
  • Operate within well-documented end-to-end processes designed to deliver quality solutions that are valuated continuously.
  • Focus on continuous improvement and creation of efficiencies by understanding internal and external customer needs and expectations.  
  • Determine and address the root cause, in order to eliminate issues, streamline, automate, and innovate to deliver increasingly effective solutions
  • Execute responsibilities with precision and reduced error rates
• Global stakeholder management:
  • Maintain equitable relationship with senior stakeholders, including Operations, Risk & Control, Technology, Learning, Human resources and Support groups.
  • Voice at the table – to bring in technology enhancements, prioritization and delivery of agreed deliverables.
  • Superior communication skills to articulate business strategies, on-going BAU events, ICTs, Self-Identified Audit opportunities, listing risk events including mitigating/remediating actions with business partners to manage control events and take proactive steps to avoid any form of escalations.
• Risk & Controls Mindset:
  • Compliance with relevant risk standards, policies and regulations to maintain an effective control and regulatory environment.
  • Adept at identifying potential risks in operational processes; develops and implements controls to mitigate associated risks
  • Ensure system enforced controls, compensating controls, RCSA, daily recon controls (SOD/MOD/EOD) in place.
  • Ensure that the team has effective Quality Check process in place.

Additional HC for GDA 7337 TID #3008572 to manage volumes and meet client delivery

Posting End Date: 

30 Mar 2025

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.