The role involves analyzing insurance operations, ensuring quality and timeliness in processing US Life/Annuity transactions, while providing excellent customer service.
Excellent interpersonal, problem-solving, and analytical skills
Well-organized and detail-oriented
Analytical thinker
Ability to meet process SLAs (TAT & Quality)
Responsible to comprehend , and having good customer service attitude to clarify articulate the resolution
Transaction process for US Life/Annuity processes
Good time management and organizational skill
MassMutual India Hyderabad, Telangana, IND Office
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7th Floor, Block I, BSR IT SEZ, Financial District, Nanakramguda Village, Serilingampally Mandal, Hyderabad, Telangana, India, 500008
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