Incentive Calculations Manager

Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our ‘new’ Sandoz!
• Field Force Operations team provides analytics and insights that drive field excellence across clinical, medical, and commercial for Sandoz worldwide.
• Support Incentive Calculations administration, design and governance for Sandoz field force through data driven analytics, and functional & technical expertise.
• Facilitate data enabled decision making and execution for Sandoz internal stakeholders by providing techno-functional expertise in short-term and long-term sales operations and strategy.
• Contribute to FFO teams by involving in various initiatives like knowledge sharing, on- boarding and training support.
• Enable standardization of processes through building process documentation and timely maintenance of knowledge repositories.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.

• Design and build Incentive Compensation systems using Javelin. Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.

• Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.

• Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc. and also support team leaders in on-boarding of new associates within the organization, team management and governance of IC operations across region.

• Develop business and IC process awareness for extended list of countries beyond individual alignment to mentor and guide less experienced associates in the team.

• Proactively highlight resourcing, capability and engagement gaps to the team lead. Also share any quality or process risks to the team lead. Conduct capability trainings and various knowledge sharing sessions that enables growth and improves quality deliverables across the function.

• Support operational governance with organizational regional and country leadership. Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.

• Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes and even comply to all Sandoz operating procedures as per legal / IT / HR requirements.

What you’ll bring to the role:
Essential Requirements:

· Policy framing and process engineering skills with experience spanning across different fields and therapeutic areas. 

· Proficiency in identifying and mitigating risks associated program activities with keen eye for quality. 

· Strong analytics and project management skills and ability to handle multiple projects and senior collaborators simultaneously, with excellent interpersonal skills. 

· Skills for identifying issues and developing practical solutions to address them with good problem solving skills. 

· Experience in audit management and providing oversight to ensure adherence to policies, procedures and regulatory requirements. 

· Strong presentation skills, with ability to simplify complex concepts to engage collaborators across various geographies. 

· Excellent communication, leadership, team management and organizational skills. 

· Good knowledge on the concepts of market research, patient support programs and Pharmacovigilance. 

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing