Head of Global Capability Center Leader

Posted Yesterday
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Hyderabad, Telangana
Hybrid
7+ Years Experience
Information Technology • Security • Cybersecurity
Helping Build a Better Internet
The Role
Leading a new global capability center in Hyderabad/Bangalore, overseeing operations, managing technical teams, liaising with Indian government, and fostering strategic growth and partnerships.
Summary Generated by Built In

We are expanding our footprint with a new global capability center in Hyderabad/Bangalore, India, aimed at driving operational excellence, technological innovation, and strategic growth.
Position Overview:
We are seeking a dynamic and experienced Senior Leader to lead our new global capability center in Hyderabad/Bangalore. This leader will play a critical role in overseeing the center's operations, guiding our largest technical team, liaising with the Indian government, and growing important partner and network relationships.
Key Responsibilities:
Operational Leadership:

  • Oversee and manage the day-to-day operations of the Hyderabad/Bangalore capability center, ensuring alignment with corporate goals and standards.
  • Implement and maintain efficient operational processes and systems to drive productivity and quality.
  • Develop and manage the center's budget, ensuring financial objectives are met.
  • Foster a culture of continuous improvement, innovation, and excellence within the center.


Technical Team Leadership:

  • Lead the largest technical team within the center, such as Engineering, Product, or R&D.
  • Drive the strategic direction and execution of technical projects, ensuring they meet quality, timeline, and budgetary requirements.
  • Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology and product development.
  • Mentor and develop technical leaders and high-potential employees within the team.


Government Engagement:

  • Act as a senior liaison with Indian government officials and agencies, representing the company's interests.
  • Develop and maintain strong relationships with key government stakeholders to support strategic initiatives.
  • Oversee the company's efforts to ensure the company's operations adhere to local laws and regulations.
  • Advocate for policies and initiatives that benefit the company's growth and operational objectives in India.


Executive Support:

  • Leverage personal influence and professional network to support growing networks and partnerships.
  • Participate in high-level meetings and presentations to showcase the company's capabilities and value proposition.
  • Collaborate with the teams to develop strategic plans for key opportunities.
  • Provide insights and support based on technical expertise and market knowledge to drive company success.


Remote Team Collaboration:

  • Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability.
  • Facilitate seamless communication and collaboration between the Hyderabad/Bangalore center and other hub offices.
  • Travel as needed for meetings, strategic planning, and team integration.

Qualifications:

  • Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
  • Experience: Minimum of 15 years of experience in a senior leadership role, with a proven track record of managing large operations and technical teams.
  • Industry Knowledge: Deep understanding of Cybersecurity and experience working with government and regulatory bodies in India.
  • Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills.
  • Technical Expertise: In-depth knowledge of engineering, product development, or R&D processes and best practices.
  • Sales Acumen: Experience in supporting sales teams and engaging with large enterprise customers.
  • Cultural Competence: Ability to navigate and bridge cultural differences effectively.
  • Remote Collaboration: Proven ability to work with remote teams across different time zones and willingness to travel as necessary.

Top Skills

Cybersecurity
The Company
HQ: San Francisco, CA
3,300 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Cloudflare, Inc. is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was awarded by Reuters Events for Global Responsible Business in 2020, named to Fast Company's Most Innovative Companies in 2021, and ranked among Newsweek's Top 100 Most Loved Workplaces in 2022.

Why Work With Us

Cloudflare employees come from all walks of life. Our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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