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ENH iSecure

Executive- IT

Posted One Month Ago
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In-Office
Hyderabad, Telangana, IND
Entry level
In-Office
Hyderabad, Telangana, IND
Entry level
Provides internal IT support for Windows and Mac systems, including hardware and software installation, configuration, upgrades, troubleshooting, user account and permissions management, employee onboarding, and remote or in-person assistance. Maintains operating system and application environments, diagnoses network issues, documents network configurations, assigns IP addresses, configures network devices, and supports IP-based telephony systems. The role is office-based in Hyderabad, requires rotating shifts, and includes a three-year employment bond.
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Position: Executive- IT 

Location: Hyderabad (Work from office only)

Duration: Full time role.

Working Days: Monday – Friday

Package: 2.82 LPA 

Exp needed: Freshers.

(Male Candidates only)

Bond: 3 yrs. Mandate to sign at the time of joining.

Education: B. Tech (CSE & IT) only

(Entire education is from English medium only)

Shift timings: 

1st Shift: 8AM-1 PM

2nd Shift: 1PM – 10PM. 

Every 2 weeks shift will change. No shift allowance will be paid.

Responsibilities:

1. Managing Windows & Mac systems.

2. Maintaining the various computer systems owned or operated by the company

3. Upgrading, installing, and configuring application software and computer hardware.

4. Troubleshooting and providing technical support to employees.

5. Creating and managing system permissions and user accounts.

6. Providing end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications

7. Providing in-person and remote support through use of the telephone or remote access

8.  Providing new employees with required hardware and appropriate access to the company’s computer systems

9. Researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications.

10. Performs diagnostics of network issues, provides support for service desk staff.

11. Updates and maintains network documentation, assigns Ip addresses, saves device configurations.

12. Configures network devices for new deployments per direction of senior staff, configures replacement network devices from backup configuration files.

13. Assists with the administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.




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