Digital Product Manager - KPIs, GenAI concepts

Requisition Number: 2376017
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Define AI platform vision, roadmap, and strategic outcomes
• Identify high-value AI use cases and platform opportunities
• Prioritize investments based on business value and adoption
• Build platform strategies that enable reusable AI capabilities
• Create commercialization and ecosystem partnership strategies
• Understand GenAI, LLMs, RAG, agents, embeddings, vector databases, model lifecycle management
• Design reusable platform capabilities
• Define APIs, services, shared assets, and product boundaries
• Manage internal platform customers
• Understand AI risk management
• AI ethics and compliance
• PHI, PII, HIPAA, security, and privacy considerations
• Model explainability and human oversight frameworks
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree or equivalent experience
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field
• 5+ years of product management experience, including experience leading enterprise technology or platform products
• 5+ years of experience delivering AI, Machine Learning, Generative AI, or Data Platform solutions
• Demonstrated experience defining product vision, strategy, roadmaps, and measurable business outcomes
• Experience partnering with engineering, architecture, data science, and business stakeholders to deliver complex technology solutions
• Solid understanding of AI/ML concepts including LLMs, RAG, AI agents, orchestration frameworks, embeddings, vector databases, model evaluation, and prompt engineering
• Solid analytical and problem-solving skills with demonstrated ability to make data-driven decisions
• Proven excellent communication skills, including the ability to translate technical concepts into business value for executive audiences
• Proven ability to influence stakeholders without direct authority and drive alignment across cross-functional teams

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.