Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : MicroStrategy Business Intelligence
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in MicroStrategy Business Intelligence.
- Strong analytical skills to assess and resolve application issues.
- Experience with database management and SQL querying.
- Familiarity with software development life cycle and application support processes.
- Ability to work collaboratively in a team environment.

Additional Information:
- The candidate should have minimum 3 years of experience in MicroStrategy Business Intelligence.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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