The Senior Technical Writer will collaborate with engineering and product management to create and maintain user-focused technical documentation for various product features, contribute to the content strategy, and mentor other writers. The role requires an understanding of the technical communication lifecycle and DITA or similar authoring frameworks.

ServiceNow

Technical Writer

12 Days Ago

Hyderabad, Telangana, IND

Hybrid

26,000 Employees

Mid level

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26,000 Employees

Mid level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

As a Technical Writer at ServiceNow, you will collaborate with design, engineering, and product management teams to develop user-focused technical documentation. Your role involves understanding the technical content development processes and contributing to the creation of clear documentation that enhances customer success and supports various product features.

ServiceNow

Staff Inbound Product Manager - Case Management

12 Days Ago

Hyderabad, Telangana, IND

Hybrid

26,000 Employees

Senior level

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26,000 Employees

Senior level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

The Staff Inbound Product Manager will lead the strategy for developing case management solutions across various industries. This role involves guiding projects, communicating product priorities, integrating market research, and promoting efforts among teams to enhance user satisfaction and operational efficiency.

ServiceNow

Sr Technical Program Manager

12 Days Ago

Hyderabad, Telangana, IND

Hybrid

26,000 Employees

Senior level

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26,000 Employees

Senior level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

The Senior Technical Program Manager will lead the Global Technical Support Team, ensuring they are ready for all new and existing releases. Responsibilities include risk analysis, identifying training and tooling needs, and driving initiatives for customer satisfaction and continuous improvement. The role involves collaboration with engineering and support teams to enhance product operability and training effectiveness.

ServiceNow

Sr Financial Reporting Analyst (Tax)

13 Days Ago

Hyderabad, Telangana, IND

Hybrid

26,000 Employees

Mid level

Apply

26,000 Employees

Mid level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

The Sr. Financial Reporting Analyst will manage international financial reporting including preparation of financial statements, tax computations, compliance support, and audit collaboration. The role requires evaluating tax processes for improvements and handling multiple tasks to meet strict deadlines.