Top Technical Support Jobs in Hyderabad, TG
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
Join Cyara, a leading Automated CX Assurance Platform provider, as a Senior IT Support Specialist responsible for overseeing day-to-day IT operations, prioritizing tickets, and ensuring timely resolution of technical issues and inquiries.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
Join Veeva Systems as a Product Support Engineer in India. Support customers, internal teams, diagnose and resolve complex issues related to Veeva Vault Quality Suite applications. Work remotely in a full-time position with rotational on-call responsibilities. Ideal for candidates with 3+ years of experience in Level 2/3 Application Support and proficiency in English and Hindi.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Competent Help Desk Support I to provide fast and useful technical assistance on computer systems. Answer queries on basic technical issues and offer advice to solve them. Must have good technical knowledge, be customer-oriented, and patient to deal with difficult customers. Goal is to create value for clients.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Seeking a highly motivated Help Desk Specialist to provide technical support to end-users, address routine issues, and ensure timely problem resolution. Responsibilities include providing first-level support, ticket management, hardware/software installation, and maintaining enterprise systems. Required qualifications include technical help desk experience, proficiency in Mac & Windows OS, networking troubleshooting, and knowledge of Okta, Jamf, and G Suite.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
IT Support Specialist providing technical support for internal teams, onboarding/offboarding employees, troubleshooting system issues, maintaining IT operations, and assisting with network architecture. Responsible for equipment orders, inventory maintenance, and software configurations. Requires 2-4 years of technical customer support experience and strong troubleshooting skills. Must have knowledge of Windows/Mac OS, network experience, and excellent communication skills. Preferred experience with Jira, Ruckus, Okta, Jumpcloud, and basic coding knowledge.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
Cyara is seeking an experienced Technical Support Engineer to join their Customer Response team, providing customer care activities for enterprise customers. The ideal candidate should have technical acumen with expertise in the testing/contact center space, be a quick learner, and have a passion for customer experience. They should excel in high-pressure situations, handle escalations professionally, and be a trusted technical advisor to customers.
Support Engineer responsible for responding to technical support tickets, troubleshooting customer problems, analyzing software issues, proposing solutions, and interacting with customers. Must have hands-on experience in AS400, knowledge of RPGLE programming, and excellent communication and problem-solving skills.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
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As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
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Provide Tier 1 level IT support to staff in the Hyderabad office, troubleshoot infrastructure issues, manage Jira Service Desk, demonstrate networking knowledge, and handle hardware setup and troubleshooting. Requires 2-4 years of IT Support experience.
Providing user support for IT-related issues, monitoring IT systems and services, conducting troubleshooting, and managing incidents.
Provide technical user/systems support for desktops/laptops and user computing environments. Contribute to systems and operational projects. Perform hardware installations, upgrades, maintenance, and repairs. Resolve end-user incidents & service requests. Manage IT assets and operational issues with minimal support. Provide technical guidance to subordinates. Strong knowledge in Windows 11 troubleshooting and experience with Excel for reporting.
Seeking a highly skilled L3 Application Support Engineer to provide advanced technical support for a SaaS-based data processing application, ensuring compliance with data governance rules and efficient workflow management. The role requires in-depth knowledge of data handling, JSON, REST APIs, and strong production support capabilities. Experience with ETL, PIM, MDM, or data intensive applications is desirable.
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