Top IT Support Jobs in Hyderabad, TG
Competent Help Desk Support I to provide fast and useful technical assistance on computer systems. Answer queries on basic technical issues and offer advice to solve them. Must have good technical knowledge, be customer-oriented, and patient to deal with difficult customers. Goal is to create value for clients.
Technical Support Engineer role at Thomson Reuters, providing second level support for internal stakeholders and 3rd party engineers regarding Thomson Reuters products. Involves interacting with customers to resolve complex issues, performing customer site maintenance and repair activities, and leveraging innovative technologies for global support tasks.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Join Veeva Systems as a Product Support Engineer in India. Support customers, internal teams, diagnose and resolve complex issues related to Veeva Vault Quality Suite applications. Work remotely in a full-time position with rotational on-call responsibilities. Ideal for candidates with 3+ years of experience in Level 2/3 Application Support and proficiency in English and Hindi.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
Senior Support Administrator responsible for providing initial support to customers on database and infrastructure issues, troubleshooting, and resolution of problems. Also involves coordinating, analyzing, designing, and implementing database solutions and providing proactive monitoring to ensure maximum uptime and recoverability. Requirements include 4+ years of experience in database administration and infrastructure support, proficiency in Oracle DBA skills, experience with various backup/recovery strategies, and familiarity with cloud providers such as Google, AWS, and Azure.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
Providing user support for IT-related issues, monitoring IT systems and services, conducting troubleshooting, and managing incidents.
Senior Technical Support Engineer role at Deque Systems, Inc. involves providing exceptional support for Deque products, mentoring junior support engineers, conducting internal training, and communicating with customers. Responsibilities also include resolving tickets, delivering product demos, and collaborating with cross-functional teams.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Planful is seeking a qualified Technical Support Engineer with 3-5 years of experience to join their world class Technical Support Team based in Hyderabad, India. Responsibilities include providing solutions to customers, training, collaborating with internal teams, and supporting Planful Enterprise Performance Management Software Suite. Ideal candidate will have experience in supporting EMP Suite, MS Office proficiency, strong communication and problem-solving skills.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
Cyara is seeking an experienced Technical Support Engineer to join their Customer Response team, providing customer care activities for enterprise customers. The ideal candidate should have technical acumen with expertise in the testing/contact center space, be a quick learner, and have a passion for customer experience. They should excel in high-pressure situations, handle escalations professionally, and be a trusted technical advisor to customers.
Support Engineer responsible for responding to technical support tickets, troubleshooting customer problems, analyzing software issues, proposing solutions, and interacting with customers. Must have hands-on experience in AS400, knowledge of RPGLE programming, and excellent communication and problem-solving skills.
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As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
Provide customer support and troubleshoot technical issues for Mitratech products.
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