Build and enhance content services for IT Asset Management, research on software content, mentor data analysts, collaborate with product management and engineering, develop tools and applications, maintain content data, provide technical solutions, manage documentation, support issue resolutions, provide trainings

The Senior Performance Support Specialist at ServiceNow is responsible for diagnosing technology stack issues, interpreting technical data, performance tuning web-based applications, liaising with clients, and collaborating globally. Requires 5 years of technical support experience with expertise in various programming languages and relational databases.