Job Purpose:
As a Web Developer, you will manage client relationships during our “post-launch” optimization phase. Your dayto-day could consist of website content updates, creation of new pages for existing websites in our portfolio, among many other updates. You'll be working alongside project managers, designers, developers, copywriters, and digital marketers. You will work as part of a team and lead strategic initiatives to drive performance and revenue for hotel clients through the direct booking channel. Your role will involve close collaboration with other members of the global Cendyn team to share ideas, problems, and solutions.
The right candidate for this role is 50% website support and/or account management and 50% front-end web developer, who is constantly learning and takes the initiative to research and learn best practices related to website development, usability, optimization, accessibility, and overall best practices.
Responsibilities:
- Directly responsible for responding to tickets in our ticketing system in a timely and professional manner, per our service level agreements.
- Working in our existing GitHub/Bitbucket repositories to add new pages, make content updates, and publish updates to production environments.
- Working within our custom CMS (training will be provided) to make client requested updates.
- Working with WordPress to contribute to new website projects and to make client requested updates.
- Support strategic initiatives to drive performance and revenue for hotel clients through the direct booking channel.
Requirements:
- Bachelor’s degree with 2+ years’ relevant experience working directly with clients and supporting websites.
- Experience working remotely with a virtual, distributed team.
- Degree or Certification in Web Development, Information Systems, Communications, or other related programs preferred.
- Freelancing or consulting background is a plus.
- Preferred experience using website content management systems including WordPress.
- Experience in the travel/hotel vertical is preferred, but not required
Competencies:
- Working knowledge of HTML, CSS, JavaScript, PHP, MYSQL, and PostgreSQL.
- Experience working with FIGMA is beneficial
- Convert UI/UX designs (Figma, Adobe XD, etc.) into clean, efficient HTML, CSS, and JavaScript.
- Ensure cross-browser compatibility and responsiveness across all devices.
- Optimize UI elements for usability, performance, and accessibility.
- Develop dynamic and interactive components using JavaScript.
- Integrate APIs and backend services for seamless functionality.
- Write scalable, maintainable code with a focus on performance
- Proven ability to manage multiple clients in a fast-paced, high-performance environment.
- Successfully manage client workflow and achieve on time delivery of projects and reports.
- Excellent communication and presentation skills.
- Able to effectively identify issues and opportunities and communicate and prioritize how to address them.
- Ability to be self-managed and self-motivated on a day-to-day basis with little oversight and guidance.
- Strong problem-solving abilities and abilities to be resourceful and self-educate to grow personal expertise.
Work Schedule:
Monday through Friday, 12 PM to 9 PM IST and subject to changes by Manager’s communication. This will allow the most overlap across all US time zones to ensure adequate collaboration. This role will be working in hybrid mode and will require at least 2 days’ work from office at Hyderabad or Gurugram.
EEO Statement:
Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Cendyn expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
