Vertex Tax System Engineer (Software Engineer, SMTS )

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Lead end-to-end implementation and enhancement of Vertex tax solutions across enterprise Finance and Revenue systems.
• Configure and optimize Vertex O Series / tax calculation engines, including tax rules, jurisdictions, exemptions, and reporting.
• Design and implement integrations between Vertex and ERP, Billing, Revenue Recognition, and Order Management systems.
• Define tax data flows, transaction mapping, and reconciliation controls across upstream and downstream systems.
• Collaborate with Finance, Tax, Revenue Operations, and Engineering teams to translate regulatory and business requirements into scalable technical designs.
• Troubleshoot tax calculation discrepancies, integration failures, and reconciliation issues.
• Define integration standards including API contracts, payload structures, error handling frameworks, and monitoring strategies.
• Drive performance optimization, scalability, and compliance across high-volume transaction environments.
• Participate in architecture reviews and guide engineering best practices for tax system integrations.
• Ensure audit readiness, documentation quality, and SOX compliance where applicable.

• 8+ years of hands-on experience implementing and supporting Vertex tax solutions in enterprise environments.
• Strong expertise in indirect tax domains: Sales & Use Tax, VAT, GST, cross-border taxation, exemptions, and compliance.
• Deep functional and technical knowledge of Vertex configuration (rules, jurisdictions, rates, exemptions, certificates, reporting).
• Experience integrating Vertex with ERP, billing, and revenue systems using REST/SOAP APIs, middleware platforms, or custom integration frameworks.
• Strong understanding of Quote-to-Cash and Record-to-Report processes.
• Solid engineering background with experience in API design, data mapping, JSON/XML transformations, and secure integrations.
• Experience with integration technologies (MuleSoft, Boomi, Informatica, or similar) — expertise in one is sufficient; not platform-dependent.
• Strong troubleshooting skills across tax, integration, and financial data flows.
• Experience working in Agile/Scrum environments with CI/CD practices and version control (GIT).
• Bachelor’s Degree in Computer Science, Engineering, Finance Systems, or related field.

• Experience implementing Vertex in high-volume SaaS or subscription-based business models.
• Familiarity with revenue systems such as RevPro and billing platforms.
• Experience designing scalable tax integration patterns for global operations.
• Knowledge of compliance controls, audit processes, and financial system governance.
• Exposure to enterprise data platforms and reporting tools.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.