About this role:
Wells Fargo is seeking a Systems Operations Senior Manager for Auto Lending Support team in Consumer Technology..
In this role, you will:
- Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
- Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
- Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
- Perform network assessments, security audits, and system enhancement consultations
- Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
- Provide implementation support for key risk initiatives
- Collaborate with and influence all levels of professionals, analysts, or associates
- Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
- Manage allocation of people and financial resources for Systems Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience.
Desired Qualifications:
- 3+ years of SRE experience (transitioned teams to SRE from traditional application support)
- Displayed continuous focus on left shift practices, such that necessary platform checks are covered before support ownership begins.
- Displayed the need to inculcate a culture of continuous improvement.
Job Expectations:
- Collaborate with peer auto lending sub-group Technology Directors to define technology vision and develop Application roadmaps for auto lending getting buy-in from tech and business decision makers
- Contribute to NFR requirements and drive strategies to uphold NFR's through automation and frameworks. Drive efforts to ensure resiliency, fault tolerance, and performance of the applications.
- Ensure Risk & Compliance for processes and applications including on time execution of Preventative Actions, Security Section plans, Vulnerability remediation and technology compliance initiatives.
- As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
- Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
- Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
Posting End Date:
13 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo Hyderabad, Telangana, IND Office
: C9FH+X2J, Divyasree Orion Rd, Madhura Nagar Colony, Gachibowli, Hyderabad, Telangana, India, 500032
