All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
Position OverviewWe are seeking a Staff Software Engineer with 12+ years of experience to serve as a technical anchor, system architect, and engineering catalyst for our core platform. In this high-impact role, you will define macro-architectural strategy, author and pitch technical visions to cross-functional leaders, and anchor engineering teams in executing scalable, highly secure microservices. You will blend deep hands-on expertise in .NET, Go, and PAM solutions with strategic leadership in AI-driven development and modern release engineering.
Architectural Leadership & Executive Pitching:
Architectural Ownership: Own the end-to-end technical vision and architectural decisions for high-throughput, highly available microservices and multi-platform solutions.
Technical Anchoring: Serve as the primary technical anchor across multiple engineering squads—establishing engineering standards, resolving complex system trade-offs, and mentoring senior engineers.
Technical Pitches & RFCs: Craft and deliver compelling technical pitches, Architecture Decision Records (ADRs), and RFCs to convince executive leadership, Product, and Infrastructure partners on strategic platform investments.
Cross-Functional Alignment: Translate complex business objectives into clear, scalable technical roadmaps while balancing velocity, technical debt, and system stability.
Core Systems & Security Engineering
Platform Development: Architect and write high-performance production code using C#, .NET (ASP.NET Core / ABP Framework), Go, TypeScript, and gRPC.
Privileged Access Management (PAM): Design and deploy enterprise PAM/IDAM architectures (CyberArk, BeyondTrust, HashiCorp Vault) and SCIM protocol integrations enforcing Zero Trust and Least Privilege principles.
Multi-Platform Strategy: Collaborate with the cross-functional teams (e.g., data engineering team) to define data architecture strategy across relational (SQL Server, PostgreSQL) and NoSQL (DocumentDB) platforms; across environments and similarly collaborative with the infrastructure teams to have better infrastructure strategy in place that targets towards cost-saving on a long-term basis.
Problem solving & Troubleshooting: Active participation in the incident management process and contributing PIRs, taking ownership/accountability for a quick turn-around to resolve the incident.
Delivery Automation & AI Strategy:
CI/CD & Quality Rigor: Champion deployment automation across Origin CI, Kargo, and WoK, ensuring comprehensive unit, functional, Playwright E2E, and Performance, Scalability, and Reliability (PSR) testing.
AI Framework Governance: Pioneer spec-driven AI development by championing the BMAD framework to standardize, govern, and scale AI-assisted coding (Cursor, Claude Code, Copilot) and reusable skill libraries.
Required Qualifications:
Experience: 12+ years of progressive software development experience, with a proven track record operating as a Staff Engineer, Principal Engineer, or Lead Architect in enterprise product environments.
Architectural Mastery: Demonstrated history of making company-level architectural decisions, pitching complex technical solutions to non-technical stakeholders, and anchoring multi-team initiatives.
Core Tech Stack: Advanced proficiency in C#, .NET (ABP framework), Go, gRPC, TypeScript, and database engineering (PostgreSQL / DocumentDB).
Security & Infrastructure: Hands-on expertise in Privileged Access Management (PAM), SCIM, AWS/GCP cloud platforms, and Kubernetes.
Testing & Release: Expertise in continuous delivery pipelines, PSR non-functional testing, and automated E2E testing frameworks (Playwright).
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language:
JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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