Software QA Engineer

Key Responsibilities

• Manual testing of company software products
• Execution of exploratory and Black Box testing of applications
• Carryout thorough regression testing when bugs are resolved
• Develop and execute test scenarios according to application requirements
• Estimate and prioritise own testing tasks
• Troubleshoot issues
• Report issues/escalate as necessary and update status in reporting tools.

Skills, Knowledge & Expertise

• Degree in Computer Science, Information Systems, or related field.
• ISTQB Certification or similar (desirable)

• Minimum 5 years software QA experience
• Web testing
• Accessibility testing (desirable)
• Json/XML file manipulation and understanding
• Basic technical skills in network communication
• Experience analysing requirements and creating test cases
• Experience using bug reporting tools (JIRA preferred)
• Experience using Third Party tools for troubleshooting and testing
• Ability to analyse and find root causes of failures detected in the tests (QA management system).
• Proficient with basic quality tools such as DFMEA, problem solving, Fish Bone, DOE, 8D etc
• Familiar with software testing methodologies.
• Excel, VBA macro skills experience desirable
• Excellent written, oral, and interpersonal skills in English (required)

• Applies broad knowledge of principles and skills in specific area.
• Independently evaluates, selects, and adapts standard techniques, procedures, and criteria.
• Acquires general knowledge of principles and practices of related fields and ability to function on multi-disciplinary teams.
• Works on multiple projects of moderate size or portions of major projects.

• Structured in their thinking with good understanding of theory and applied bases in areas of competence.
• Technically proficient and applies knowledge to determine correct approach required to complete projects.
• Typically performs analysis, designs and/or supports one or more complex components; good analytical skills and business thinking.

• May assign tasks/direct associate engineers and technicians.
• Plans and co-ordinates detailed aspects of engineering project work.
• May assist with and/or prepare project scope, budget, and schedules assignments.

• Receives general direction for key objectives.
• When necessary, receives guidance on unconventional or complex problems.
• May receive direction on modified techniques and new approaches on assignments with conflicting criteria.

• Demonstrates a good level of written and verbal communication skills; adapting approach/style to different situations/audiences.
• Interacts with clients, customers, officials, contractors, and others.
• Well respected among peers.
• Attends project meetings and presents specific aspects of engineering requirements.

• Watches trends to offer innovative ideas and solutions for projects.
• Effectively identifies issues and evaluates implications.
• Able to identify improvements in methodology and processes and implement as appropriate.

• Demonstrates knowledge and understanding of the behaviours and principles that guide desired actions.
• Uses sound judgement to provide timely and appropriate decisions.
• Bases judgement on analytical thought and interpretation of circumstance.
• Champions ethical behaviour.
• Is a trusted member of the team.

• Uses logical reasoning to break down and work through a situation/problem to arrive at an outcome; solving complex problems with minimal guidance.
• Able to provide guidance/lead on matters where problem solving expertise is needed; taking ownership of the analysis of requirements needed to bring resolution.
• May be called on to provide input into problem solving in other teams.

• Adapts to change and looks towards developing skills and processes.
• Takes on stretch assignments; anticipating change and trends which may affect ability to deliver.
• Understands how the team contributes to achieving business/financial goals.

About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.  Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.