Software Engineer - Implementation

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Remote
3-5 Years Experience
Artificial Intelligence • Analytics
The Role
Seeking a Software Engineer with expertise in SQL, Windows Admin, and network connectivity for troubleshooting and performance optimization. Responsibilities include troubleshooting errors, database management, and client support. Must have 3-5 years of experience and willingness to work in night shifts.
Summary Generated by Built In

Company Description

Sutherland is seeking a strategic-thinking and dynamic person to join us as Software Engineer. We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 

Job Description

Job Responsibilities:

  • Exceptional Troubleshooting Experience, Skilled in SQL and Front end application workflow.
  • Understanding of database and table structure.
  • Ability to troubleshoot errors, identify processes impacting performance, connect to databases hosted by the client.
  • Identify client network connectivity issues, install applications.
  • Ability to assist with login and password issues for patients, providers and office staff.

Technical Skills:

Windows Admin - Server OS (2008, 2012,2016, etc.) and troubleshooting skills, Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration & troubleshooting, Windows log analysis, Users and group permissions in active directory, File share permissions Networking – VPN tunneling, Network Connectivity DBA – Performance Tuning/ optimization, Indexing, DB maintenance.

Qualifications

Our most successful candidates will have: -

Application Skillset Required

  • EHR & PM
  • Clinical Templates (ACE)
  • Patient Portal (Patient Experient Platform)
  • Virtual Visits (Patient Experience Platform)
  • Mobile
  • Utilities (HQM, Dashboard, NextGen, etc.)
  • Interfaces
  • Template Editor

Eligibility:

  • Must be a Graduate.
  • Must have 3-5 years.
  • Willing to work in Night Shift.
  • Good communication skills
  • US client interaction experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

US time zone. Night Shifts.

Top Skills

SQL
The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
On-site Workplace
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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