LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview
In this role as a Software Development Engineer III - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.
You Will
- Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development.
- Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
- Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
- Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
- Develop Java based backend services
You Have
- 8+ years of experience building successful large scale production software systems
- 5+ years of experience in Java programming - MUST
- 2+ years of experience integrating with third-party APIs - MUST
- 3+ years Experience debugging/testing distributed microservice applications - MUST
- 3+ year of experience with technologies such as Kafka, Redis and NoSql - MUST
- 3+ years of Experience building RESTful microservices - MUST
- Experience building voice applications is a plus
- 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes
- Experience in Cloud Computing Technologies like GCP, AWS is a plus
Benefits
- Health: Medical, Dental, and Vision
- Time away: Vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer
Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
Top Skills
What We Do
Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.
Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.
Why Work With Us
We build warmth into our work and our workplace by making all people feel seen, valued, and heard.
Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.
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