Owns end-to-end technical delivery for complex retail technology projects. Responsibilities include reviewing architecture and code, troubleshooting Python and .NET systems, designing cloud solutions, implementing CI/CD and deployment strategies, assessing technical risks, and producing technical documentation. The role serves as a technical client contact, supports proposals, embeds DevSecOps practices, and evaluates AI tooling while using project management processes to keep engineering delivery on track.
Job Title: Technical Delivery Manager / Engineering Manager
Location: Hyderabad, India (Hybrid)
Experience Level: 10+ Years
We are seeking a hands-on, high-ownership Technical Delivery Manager to lead and scale enterprise engineering and integration initiatives. In this role, you will bridge the gap between complex software architecture and delivery governance, driving technical roadmaping, system architecture, and high-performing engineering teams.
The ideal candidate brings deep expertise in enterprise software integration, cloud architectures, and modern platform engineering, combined with functional exposure to retail domain operations (e.g., Order Management Systems, supply chain, omnichannel fulfillment).
Technical Leadership & Architecture (50%)
- Act as the primary technical authority across solution design, integration architecture, and cloud infrastructure choices.
- Guide engineering teams through architectural reviews, technical design decisions, non-functional requirements (NFRs), security standards, and performance optimization.
- Evaluate emerging technologies (including enterprise AI capabilities, automated workflows, and modern data architectures) to optimize engineering productivity and platform capabilities.
- Troubleshoot complex, high-severity production issues alongside lead engineers, ensuring rapid root-cause analysis (RCA) and permanent resolution strategies.
- Lead end-to-end delivery of complex software integration projects (Fixed-Bid and Managed Services models) on time, within scope, and aligned with SLAs.
- Define and track key engineering metrics, quality gates, CI/CD deployment standards, and hypercare support protocols.
- Serve as the principal technical interface for executive stakeholders and enterprise clients, managing technical risks, architecture alignment, and delivery status.
- Drive sprint planning, resource allocation, risk mitigation strategies, and delivery governance across multi-disciplinary teams.
- Manage, mentor, and upskill software engineers, integration architects, and QA leads.
- Foster a culture of engineering excellence, automated testing, continuous integration, and continuous learning across the team.
- Core Technical Expertise:
- 10+ years of overall software development and delivery experience, with at least 3–4 years in a technical leadership or engineering management role.
- Proven track record in enterprise application integration (EAI), API management, middleware, and microservices architectures (e.g., TIBCO, MuleSoft, Azure Integration Services, or IBM Integration).
- Hands-on experience with cloud platform migrations and cloud-native services (AWS, Azure, or GCP).
- Strong expertise in relational and non-relational databases, SQL optimization, data pipelines, and system reliability/observability.
- Solid understanding of DevOps practices, containerization (Docker, Kubernetes), and modern CI/CD automation pipelines.
- 10+ years of overall software development and delivery experience, with at least 3–4 years in a technical leadership or engineering management role.
- Domain Experience:
- Background in the Retail & Ecommerce domain—familiarity with Order Management Systems (e.g., IBM Sterling OMS, Manhattan, Salesforce Commerce/Service Cloud), inventory allocation, catalog, or logistics integration patterns.
- Background in the Retail & Ecommerce domain—familiarity with Order Management Systems (e.g., IBM Sterling OMS, Manhattan, Salesforce Commerce/Service Cloud), inventory allocation, catalog, or logistics integration patterns.
- Delivery & Leadership:
- Demonstrated ability to manage high-stakes client relationships, delivery governance (MSRs, UAT, Hypercare execution), and cross-functional teams.
- Excellent communication skills with the ability to articulate technical tradeoffs to both technical teams and non-technical business leaders.
- Demonstrated ability to manage high-stakes client relationships, delivery governance (MSRs, UAT, Hypercare execution), and cross-functional teams.
- Python Proficiency: Hands-on experience with Python for script automation, data processing, backend API development (e.g., FastAPI/Flask), or AI/ML workflow prototyping.
- Modern AI Integration: Familiarity with LLM integration, Retrieval-Augmented Generation (RAG) architectures, or workflow automation tooling (e.g., n8n, LangChain).
- Certifications: AWS/Azure Solution Architect, PMP, Scrum Master, or equivalent advanced technical certifications.
Genzeon Hyderabad, Telangana, IND Office
9th Floor, Aurobindo Galaxy, Hyderabad Knowledge City, , Hyderabad, Telangana , India, 500081
Genzeon Hyderabad, Telangana, IND Office
#408, PSR Prime Towers, Gachibowli, Hyderabad, India, 500032
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