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Rubrik

Senior Service Cloud Developer

Reposted 17 Days Ago
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In-Office
Bengaluru, Bengaluru Urban, Karnataka
Senior level
In-Office
Bengaluru, Bengaluru Urban, Karnataka
Senior level
Develop and enhance Salesforce Service Cloud solutions, collaborate with stakeholders, and ensure effective communication and documentation of IT solutions. Maintain, troubleshoot, and optimize applications for business needs.
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ABOUT RUBRIK

Rubrik is building the world’s first cloud data management platform for data protection, search, analytics, archival and copy data management for hybrid cloud enterprises. Recover, manage, and secure your data on any platform which makes it very easy for all businesses to manage their data. Our goal is to democratize public cloud for every enterprise and provide them with the architecture to manage data at scale. With our massive undertaking, there is a lot of opportunity for personal growth and contribution to a product unlike anything built before. 

We are today the Fastest-growing Enterprise Startup ever in the history of Silicon Valley!

What you'll do :

  • Strong SFDC service cloud developer.
  • Creative, innovative and design thinking to enable and improve business processes through new or enhanced products / tools.
  • Strong blend of business sense and process knowledge: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable.
  • Define IT solutions to various business needs and communicate in clear terms to business unit management the IT solution alternatives and assist them in their decision making.
  • High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced environment.
  • Multi-tasking prioritization expertise: Experience (and preferably an enjoyment of) balancing numerous different priorities and demands.
  • Ability to communicate effectively with all levels of an organization and interact with cross-functional teams.

Qualifications : 

  • Minimum 8+ years of experience on SFDC Service Cloud
  • Extensive knowledge of Salesforce Service Cloud & Customer Community including forums
  • Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), VisualForce (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL
  • Maintenance, troubleshooting, and delivery of break / fix solutions for applications;
  • Maintenance of data and mitigation of data issues
  • Collaboration with subject matter experts, business analysts, and developers to build best solutions
  • Good documentation skills 
  • Guide the QA and business teams during the testing process
Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Top Skills

Apex Classes
Apex Triggers
Batch Apex
Change Data Capture
Force.Com
Force.Com Api
Lightning Web Components
Platform Events
Rest
Salesforce Service Cloud
Soap
SOQL
Sosl
Visualforce

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