Company Description
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
Job Description
Experian Consumer Services – Careers That Define “What’s the Next Big (Data) Thing” for Consumers?
What could be more exciting – personally and professionally – than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.
These days, the “next big thing” is often “the next Big Data thing.” Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.
What you’ll be doing
The Salesforce Senior Engineer will be focused on the development and thought leadership for our Salesforce Service Cloud implementation servicing our contact centers. You will collaborate with internal and external teams to enhance a best-in-class contact center solution for a global, multi-site, multi-business line, high-volume servicing contact center. You’ll deliver architecture, configuration, programming, and any integration needed to provide our consumers with a modern digital experience. This role is more than just a senior developer or an order taker; the ideal candidate will be innovative and challenge the status quo, providing new ways to solve complex business problems.
Responsibilities include
- Contribute to the Salesforce codebase by adding, maintaining, improving, and refactoring pre-existing code.
- Ability to take general business requirements and build a robust technical design through the entire business process.
- Develop and code solutions to specification.
- Familiar with and helps improve and establish development standards.
- Develop work estimates for projects
- Builds solutions that are secure, durable, scalable, flexible, and accessible and proactively mitigate against production support issues.
- Identify areas of code that have accumulated technical debt.
- Participate in all phases of software development life cycle including functional analysis, development, prototyping, coding, testing, deployment, and support.
- Day-to-day support of the existing environment, able to quickly diagnose and troubleshoot. Oncall rotation as assigned.
- Creates and maintains documentation supporting training, system administration, deployment, and operational processes and procedures.
Qualifications
- Recent experience implementing digital solutions including: chat, chatbots, email and social
- Atleast 6 to 9 years of experience in Salesforce developer
- Must have knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Lightning.
- Excellent interpersonal skills, as well as excellent communication skills; verbal and
- Lightning Web Components
- Salesforce DX experience..
- SFDX experience
Additional Information
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Top Skills
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
About Experian:
Bringing data to life requires creativity, passion, flexibility and expertise.
We want you to share in our success. That's why we offer rewards that recognise great performance.
Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.
Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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