Senior Product Delivery Associate

Job Description
Fulfillment and Archive Services (FAS) is one of the largest products within CCB. The product provides enterprise solutions for employees and customers in 56 countries related to the creation and distribution of customer communications and statements, electronic processing of documents, and the storage, retrieval, and extraction of electronic documents in the enterprise archives. FAS also fosters an environment for employees to develop a deep, end-to-end understanding of the business. FAS also creates an inclusive culture that welcomes diverse ideas and supports individual growth and career mobility.
Job Description

• As a Project Manager II- Strategic Program Execution in Fulfillment and Archive Services, you will be driving business priorities and capability delivery.
• You will be responsible for the coordination and/or delivery of all projects and business support required, along with developing a good rapport with partners, stakeholders, and it is critical to partner with senior management and with the leads across the Business Controls, Technology, Operations and Business Management organizations.
• FAS provides comprehensive and efficient document solutions that help connect Customers & Clients to the information they need in a simple and secure way and you will play a critical role in delivering the product vision & strategy with expectation of efficient execution & delivery of projects.
• With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

Job Responsibilities

• Partner with Project Leads to define project scope, objectives and key milestones.
• Define and manage the project plan following a traditional Project Life Cycle framework in an Agile delivery environment.
• Partner with stakeholders across different teams and lines of business to ensure projects are delivered on schedule, within budget and within scope.
• Diagnose and facilitate resolution of key issues and risks.
• Update status reporting, evaluating progress and quality, reporting risks, issues and escalates when appropriate.
• Ensure operational and business change readiness; supporting the definition and documentation of new and enhanced operating models to implement strategic business priorities.

Required qualifications, capabilities, and skills

• Bachelor's degree or relevant practical experience
• Minimum 8-12 years of overall experience and minimum 4 years of project management, financial services, and/or strategy experience
• Ability to succeed in a high performing, collaborative team environment with multiple in-flight projects and stakeholders
• Ability to think laterally and convey an understanding of the big picture
• Strong project management skills; robust organization, attention to detail and time management skills. Mange deliverables and cognizant of overall initiative details
• Ability to think creatively and strategically.

Preferred qualifications, capabilities, and skills

• Experience managing projects following traditional PLC framework in an Agile delivery environment
• Working knowledge of project planning and tracking tools such as Microsoft Project, Clarity, JIRA, Confluence
• Demonstrated proficiency/advanced skills using Excel, Visio and PowerPoint
• Agile knowledge is a plus
• Ability to implement a logical, structured approach to planning, problem solving and decision-making

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.