The Senior Manager, QA/User Testing will lead AI-driven user testing initiatives, ensuring quality, usability, and compliance for AI solutions, while managing testing strategies, stakeholder communication, and regulatory adherence.
ROLE SUMMARY
The Senior Manager, QA / User Testing will lead the strategic planning, execution, and continuous improvement of user testing initiatives within the AI Accelerator team. This role is pivotal in ensuring that AI-driven solutions meet the highest standards of quality, usability, and compliance
ROLE RESPONSIBILITIES
Strategic Leadership & Planning
Test Management & Execution
AI-Specific Quality Assurance
Stakeholder Engagement & Communication
Governance & Compliance
BASIC QUALIFICATIONS
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
The Senior Manager, QA / User Testing will lead the strategic planning, execution, and continuous improvement of user testing initiatives within the AI Accelerator team. This role is pivotal in ensuring that AI-driven solutions meet the highest standards of quality, usability, and compliance
ROLE RESPONSIBILITIES
Strategic Leadership & Planning
- Define and implement the QA and user testing strategy for AI-enabled products and platforms.
- Collaborate with cross-functional teams (Product, Engineering, Data Science, Regulatory, and Commercial) to align testing objectives with business goals.
- Champion a user-centric approach to quality assurance, ensuring solutions meet real-world needs and regulatory standards.
Test Management & Execution
- Lead the design and execution of end-to-end user testing plans, including functional, usability, performance, and regression testing.
- Develop and maintain test cases, scripts, and automation frameworks tailored to AI/ML models and digital health applications.
- Oversee test environments, data sets, and tools to ensure robust and repeatable testing processes.
AI-Specific Quality Assurance
- Collaborate with data science and engineering teams to validate AI model outputs, fairness, explainability, and performance.
- Implement testing protocols for model drift, bias detection, and real-world validation.
- Ensure traceability and auditability of AI decisions in compliance with healthcare regulations (e.g., FDA, ANVISA, COFEPRIS).
Stakeholder Engagement & Communication
- Act as the primary QA liaison for internal and external stakeholders, including regulatory bodies, commercial teams, and technology partners.
- Present testing outcomes, risk assessments, and mitigation strategies to senior leadership.
- Facilitate user feedback loops to inform iterative development and model refinement.
Governance & Compliance
- Ensure all testing activities adhere to internal quality standards, data privacy regulations (e.g., HIPAA, GDPR), and local market requirements.
- Maintain documentation and evidence for audits, inspections, and regulatory submissions.
- Support pharmacovigilance and safety teams in validating AI tools used in clinical and commercial settings.
BASIC QUALIFICATIONS
- Bachelor's or Master's with 7+ years' experience in QA, Software testing, or Digital Product Validation, with at least 3 years in a leadership role.
- Experience in AI/ML product testing, preferably in healthcare or life sciences.
- Strong understanding of regulatory frameworks (FDA, EMA, ANVISA, COFEPRIS).
- Proficiency in test automation tools (e.g., Selenium, JUnit, Postman) and QA methodologies.
- Excellent communication, stakeholder management, and analytical skills.
- Fluency in English
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
Top Skills
AI
Junit
Machine Learning
Postman
Qa
Selenium
User Testing
Similar Jobs at Pfizer
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Manager, DevOps Engineer oversees AI/ML platforms, defines DevOps best practices, manages CI/CD pipelines, and ensures infrastructure security and reliability.
Top Skills:
AWSBashCloudFormationCloudwatchDockerDynatraceGithub ActionsGrafanaPythonSnykSonarqubeTerraform
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The DevOps Engineer will manage AWS infrastructure, CI/CD pipelines, security compliance, and collaborate with development teams to optimize AI platforms.
Top Skills:
AWSBashCloudFormationCloudwatchDockerDynamoDBDynatraceEcrEcsGithub ActionsGrafanaLambdaPythonS3SnykSonarqube
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The role involves managing corporate governance, compliance with regulations, shareholder services, and legal compliance for multiple entities.
Top Skills:
Compliance Management Tools
What you need to know about the Hyderabad Tech Scene
Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
