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MassMutual India

Senior Manager, Enterprise Platforms

Posted 11 Days Ago
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In-Office
Hyderabad, Telangana, IND
Senior level
In-Office
Hyderabad, Telangana, IND
Senior level
The Senior Manager will lead the delivery and operations of the ServiceNow platform, manage upgrades, advocate for DevOps practices, ensure compliance, and mentor team members.
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Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.

Job Description

  • Own end-to-end delivery and operations of ServiceNow platform and collaboration platforms.
  • Lead platform strategy including rationalization and adoption of enterprise collaboration tools.
  • Drive DevOps maturity including CI/CD, release governance, and automation.
  • Manage vulnerability management programs across platforms.
  • Ensure compliance with enterprise security standards and regulations.
  • Plan and execute platform upgrades and modernization initiatives.
  • Oversee governance and lifecycle management of content platforms.
  • Collaborate with stakeholders to define platform roadmaps and delivery priorities.
  • Provide leadership in architecture and design discussions.
  • Establish governance frameworks, KPIs, and reporting for platform health.
  • Drive awareness, training, and adoption initiatives.
  • Lead and mentor team members and act as escalation point.

Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!

MassMutual India Hyderabad, Telangana, IND Office

7th Floor, Block I, BSR IT SEZ, Financial District, Nanakramguda Village, Serilingampally Mandal, Hyderabad, Telangana, India, 500008

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