Senior IT Support Specialist

Posted 23 Days Ago
Be an Early Applicant
Hyderabad, Telangana
5-7 Years Experience
Pharmaceutical
The Role
Provide technical user/systems support for desktops/laptops and user computing environments. Contribute to systems and operational projects. Perform hardware installations, upgrades, maintenance, and repairs. Resolve end-user incidents & service requests. Manage IT assets and operational issues with minimal support. Provide technical guidance to subordinates. Strong knowledge in Windows 11 troubleshooting and experience with Excel for reporting.
Summary Generated by Built In

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

  • Provide technical user/systems support for desktops/laptops and user computing environments.
  • Contribute to systems and operational projects.
  • Perform workstation Hardware/Software installations.
  • Perform Hardware upgrades, maintenance and repairs.
  • Resolve end-user incidents & service requests via the Service Desk process.
  • Accountability to manage assets.
  • Managing IT Operational issue with minimal support
  • Taking ownership of managing end-to-end responsibility.
  •  Provide technical guidance to his subordinate
  • Good Knowledge in Windows 11 troubleshooting
  • Good to have experience on Excel for reporting purpose

Top Skills

Excel
Windows 11
The Company
HQ: Durham, North Carolina
20,524 Employees
On-site Workplace

What We Do

Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com.

Community Guidelines
Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are:

• Abusive, harassing or threatening to others.
• Defamatory, offensive, obscene, vulgar or depicting violence.
• Hateful targeting by race/ethnicity, age, color, creed, religion, gender,
sexual preference or orientation, nationality or political beliefs.
• Sexually explicit or pornographic.
• Fraudulent, deceptive, libelous, misleading or unlawful.
• Referencing criminal or illegal activity.
• Spamming.

We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.

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