Senior AIOps Engineer

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We are looking for an AIOps Engineer to design and maintain intelligent operations systems that leverage AI/ML to optimize IT performance, detect anomalies, and automate incident response.
In this role,You will work at the intersection of IT operations, data engineering, and automation to ensure our platforms can effectively ingest and analyze massive volumes of telemetry data.
Key Responsibilities:
1. Design and implement end-to-end observability solutions using metrics, logs, traces, and telemetry data for real-time anomaly detection.
2. Develop and train machine learning models using operational data to identify patterns, perform automated Root Cause Analysis (RCA), and provide predictive insights.
3. Design automated workflows (e.g., self-healing scripts, intelligent runbooks) that trigger remediation actions when specific conditions occur.
4. Incident analysis and operational improvement for improving processes such as alert reduction, incident triage, and root-cause investigation.
5. Partner with DevOps, SRE, and Data Science teams to integrate AIOps tools into existing cloud infrastructure and service management models.
Skills Required:
1. 4-6 years of experience in AIOps, DevOps, SRE, or managing AI systems in production.
2. Good proficiency in Python is essential. Experience with Shell scripting is a strong plus.
3. Deep knowledge of public cloud platforms (AWS, Azure, GCP) where GCP is mandatory and Infrastructure as Code (e.g., Terraform, Ansible).
4. Good knowledge on Kubernetes, Docker and AI development platforms like Vertex AI.
5. Hands-on expertise with Observability tools like Zabbix, Prometheus, Grafana or ELK.
6.Hands-on experience with SIEM and SOAR platforms, including ArcSight and Google SecOps, for security monitoring, threat detection, incident investigation, and automated response.
7. Experience with security tools and platforms, including vulnerability management and container security solutions such as Snyk, Qualys, Trivy, and Aqua Security.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 781218