As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.
If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!
Job Description
Key Responsibilities / Duties:
- Provides support for various Content Domains.
- Consistently makes proactive suggestions regarding product usability, presentation, and content quality especially as it relates to web presentation.
- Responsible for the integrity of content and runs day-to-day activities necessary to produce, validate, and deliver quality content to consuming functions and systems.
- Proactively identifies, escalates, and resolves content distribution issues.
- Performs initial triage/research for content distribution issues and escalates/routes issues accordingly.
- Provides insights regarding trends around issues and/or errors and offers solutions.
- Works closely with Content Product Owners and provides content analysis support for various development, deployment, and research efforts.
- Proactively analyzes content to answer key questions for stakeholders with an eye on what drives client engagement and content performance; investigates and communicates which areas need improvement to increase efficiency, accessibility, and client interaction with content.
- Helps to define and standardize content quality metrics. Participates in the development of reports/dashboards to enable visibility into content impact for senior leadership.
- Provides reporting aligned to content quality checks and issue identification and resolution.
- Partners with content domain experts to develop and maintain global ecosystem taxonomy, aligning business partners and consumers of content to a standardized set of fields and definitions.
- Supports functional and technology teams through solution-building – bridge gaps to ensure business requirements are met in alignment with strategic priorities.
- Works closely with key stakeholders to understand and maintain focus on delivery, analytics, and results (including critical metrics and KPIs) to enable key insights into content engagement.
Formal Education: (minimum requirement to perform job duties)
- BA/BS in relevant field or 5 years of experience in tech platforms, project management and/or content development and distribution.
Skills/Competencies/Attributes:
- Effectively manages multiple responsibilities, demonstrates initiative, and meets deadlines.
- Solid understanding of desk top tools and ability to leverage them for analytic and communication purposes.
- Skilled at dealing with ambiguity and exercising independent judgement consistent with departmental goals.
- Strong written and verbal communication skills.
- Advance level SQL and Excel skills required.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Knowledge of content, analysis, and processes related to categorization by campaign, program, asset class and product.
- Technical and business background with experience in investments content; specifically, asset management and/or financial services industry content is a plus.
- Client-first mindset.
- Purposeful and execution-oriented with high-level goals to achieve results.
- Good relationship-building skills fostering diversity of thought, empowerment, and accountability.
- Good understanding of content metrics and utilization of data to develop analytics around usage and client impact in a meaningful way.
- Good influencer, business partner and content activist.
- Excellent communication and organizational skills with ability to manage time and priorities effectively.
Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
YesWorkplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What’s in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:
- Competitive Compensation
- Flexible, Hybrid Work
- 30 days’ Annual Leave + Public Holidays
- Life Insurance
- Retirement Planning
- Group Personal Accident Insurance
- Medical Insurance for Employee and Family
- Annual Health Check-up
- 26 weeks Maternity Leave
- Paternal Leave
- Adoption Leave
- Near site Childcare Facility
- Employee Assistance Program
- Study Support
- Employee Stock Purchase Plan
- ESG Commitments and Goals
- Business Resource Groups
- Career Development Programs
- Mentoring Programs
- Invesco Cares
- Dress for your Day
In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
