Job Description Summary
-Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
Job Description
Major accountabilities:
- Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
- Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
- On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
- Participate in various knowledge sharing sessions that
Key performance indicators:
- - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
Minimum Requirements:
Work Experience:
- Operations Management and Execution.
- Project Management.
- Working experience within the pharmaceutical industry.
Skills:
- NA.
Languages :
- English.
Skills Desired
Novartis Hyderabad, Telangana, IND Office
Salarpuria-Sattva Knowledge City, Inorbit Mall Rd, Durgam Cheruvu Rd, HITEC City, Hyderabad, Telangana, India, 500081