The SAP Support Specialist will support finance users with SAP S/4HANA and Analysis for Office. Key responsibilities include providing day-to-day support, problem-solving, performing finance-related tasks, gathering business requirements, training users, and collaborating with technical teams to resolve issues.
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Main accountabilities
- Support finance users in day-to-day operations regarding usage of SAP S/4HANA and Analysis for Office(AFO) tool
- Work with the client to ensure day-to-day support and maintenance activities, which include problem solving
- Perform finance related activities as requested by finance team
- Participate in business requirement gathering and analysis
- Documentation and maintenance of operational guides
- Ability to train the users on SAP S/4HANA GL/FA/AP/GR modules
- Working and coordinating effectively with our offshore partners to ensure quality and timely deliverables
- Work with technical team, business systems analyst to resolve any issues/defects from the Finance users
Core competencies:
- Strong problem solving, process improvement, and project planning skills
- Strong interpersonal skills including collaboration and organizational know-how capabilities.
- Ability to multi-task and manage priorities in a demanding and deadline-oriented environment.
- Ability to learn quickly and ramp up on business processes and application systems
- Excellent verbal and written communication skills
- Must be detail-oriented, well-organized, innovative, a self-starter with high initiative and a team player.
Qualifications/Skills
- Business, accounting and/or finance degree
- Minimum of 5 years of experience in the financial services industry with extensive knowledge of financial analyses and reporting
- Good skills with business processing analysis and documentation
- 5+ years of experience implementing or supporting SAP S/4HANA GL/FA/AP/GR modules
- Strong computer skills in Microsoft Office applications with proficiency in Excel and PowerPoint.
- Strong written and oral communication skills and the ability to effectively communicate at most levels of the organization
- Strong data analytics skills
- Knowledge of Insurance and/or financial services industry
- Ability to communicate effectively to technical and non-technical audiences and work with business partners as well as infrastructure teams
- Experience in IFRS17 projects and Tableau reporting tool are preferred.
Nice to Have
- Working knowledge of SAP Ariba and/or Concur
- Knowledge or experience with SAP BW AFO reports development and troubleshooting.
Job Category:
IT - Application Development
Posting End Date:
30/01/2025
Top Skills
Analysis For Office
Excel
MS Office
PowerPoint
SAP
Tableau
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