Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
Position Summary:
The Sales Content Operations Senior Associate position plays a pivotal role in supporting to develop, organize, and govern strategic proposal content, while ensuring a high level of visual and brand-aligned design quality. This position assists the Strategic Growth Office by supporting a content ecosystem that enables efficient proposal development, brand consistency, and compliance. The ideal candidate is a detail-oriented communicator with a keen eye for design and a strong understanding of proposal development, knowledge management, and content governance best practices.
Key Responsibilities:
Content Governance & Strategy
•Assist in maintaining and evolve the centralized sales content library to support proposal development, ensuring materials are accurate, approved, and up to date.
•Help to vet and curate new and existing sales content.
•Assist in applying and maintaining governance standards defined by the Content Manager and Assistant Director.
•Assist with business-side implementation and maintenance of tools, such as SharePoint and Templafy.
•Assist the Content Manager to monitor usage patterns and gaps in content assets to proactively recommend new content creation or discontinuation.
•Support editorial calendars and coordinate updates (final decisions owned by Content Manager)
Content Design & Visual Communication
•Design and adapt graphics and templates within established brand guidelines; route complex creative requests to design/creative teams.
•Ensure all designed materials meet accessibility standards and corporate brand guidelines.
•Partner with proposal writers and strategists to translate SME-provided concepts into simple visual formats.
•Contribute to the development of polished, client-ready collateral that enhances storytelling and engagement.
Collaboration & Training
•Provide training on tools and governance standards (proposal methodology training owned by Proposal Managers).
•Contribute to special projects that support strategic growth initiatives, including pilot content initiatives and systems upgrades.
Qualifications:
•1+ years of experience in content governance, proposal development, or marketing communications.
•Strong knowledge of proposal processes (RFPs and Non-RFPs) and experience managing content libraries.
•Proficiency in Microsoft Office Suite and content management tools (e.g., SharePoint, Templafy, Qvidian).
•Excellent written and verbal communication skills.
•Demonstrated ability to design clear, compelling visual assets that align with brand and messaging goals.
•Detail-oriented with strong organizational and time-management skills.
•Ability to work independently and collaboratively in a fast-paced environment.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operated under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
