Manages and grows client accounts by building relationships, understanding business needs, and driving revenue through upselling, cross-selling, and new business development. Delivers product demonstrations, sales presentations, and proposals; monitors market and competitor trends; collaborates with internal teams to resolve issues and ensure delivery; and reports on sales performance and client feedback.
The Sales Account Manager is
responsible for managing and growing key client accounts,
driving sales revenue, and ensuring customer
satisfaction. The role involves building strong relationships with clients, understanding their business needs, and proposing
solutions to achieve mutual success.
Key
Responsibilities:
- Develop and
maintain relationships with existing clients, understanding
their goals and challenges.
- Meet and
exceed sales targets by upselling and cross-selling
products/services.
- Identify new
business opportunities and collaborate with the sales team
to expand the customer base.
- Provide
product knowledge and demonstrations to clients, addressing
inquiries and concerns.
- Prepare and
deliver sales presentations and proposals to prospective
clients.
- Collaborate
with internal teams to ensure timely delivery of
products/services and resolve customer
issues.
- Monitor market
trends, competitor activities, and industry developments to
identify opportunities for growth.
- Prepare
regular reports on sales activities, achievements, and
client feedback.
- Attend
industry events and conferences to network and stay updated
on market trends.
Requirements
- Bachelor's
degree in business, Marketing, or a related field.
- Proven experience as
a Sales Account Manager or relevant role (3+ years).
- Strong communication
and interpersonal skills.
- Demonstrated ability
to meet and exceed sales targets.
- Knowledge of the
industry and market trends.
- Ability to build and
maintain strong client relationships.
- Excellent negotiation
and presentation skills.
- Proficient in MS
Office and CRM software.
Benefits
• Health insurance coverage for employees and their families.
• Retirement savings plan with employer matching contributions.
• Opportunities for professional development and advancement within the organization.
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