Reference Data Analyst - Static Data Manila

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Corporate and Investment Bank and partner with the business.
As a Reference Data Analyst within the Static Data Team, you will play a crucial role in supporting day-to-day operations. Your primary responsibility will be to ensure that critical tasks assigned to the team are accomplished within the agreed timeline. You will have the opportunity to work in a dynamic, fast-paced environment, and to contribute significantly to our global clients' success.
Job Responsibilities:

• Execute the task assigned in the group which would include, though not exhaustive to, setting up client records in the system, maintaining work log, investigating exceptions.
• Add & update client's information in respective Functional applications / Global Systems & mainframes timely and accurately.
• Manage the workflow of BAU, handling requests made to the Static Team from CSO's, Implementation Team & Internal Departments.
• Ensure work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly.
• Interact with Lines of Business and Internal clients via telephone or email, some of whom maybe of a senior capacity.
• Respond to queries received via mailbox and resolve any client issue on priority.
• Work on various BAU Projects assigned from time to time & ensure timely completion of projects.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• Involve extensive investigation on a transaction and ageing level. Although the role will have individual responsibilities, expectation will be to contribute to meeting team's goals and SLA's.
• Escalate and refer all concerns or non-routine situations to supervisors and managers.
• Adapt to working in any shift.

Required qualifications, capabilities, and skills:

• Possess a minimum of 4 years of experience in a bank operations environment.
• Demonstrate strong analytical skills, attention to detail, and excellent organizational and deadline-oriented abilities.
• Exhibit excellent PC skills, particularly proficiency in MS Office, especially MS Excel.
• Display excellent written and verbal communication skills, along with strong interpersonal skills.
• Show assertiveness in asking questions and resolving open issues professionally, while responding quickly and accurately to meet deadlines.
• Adapt to fast-paced, changing environments, working independently or with minimal supervision, and within a global team across regions and time zones.
• Willing to work in any shift, with a strong emphasis on English communication skills for effective escalation processes.

Preferred qualifications, capabilities, and skills:

• Knowledge of Trade Finance, Payments and Cash Products would be an added advantage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.