Recruiting Team Lead

Drive Talent Acquisition for a fast-growing American start-up

I’m Arpana, the first employee of Fresh Prints India, and before you dive into the job requirements, here’s my story:

In December 2016, I came across a job post on Naukri from Jacob Goodman, one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity.

During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. 

They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up.

So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. 

I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing.

As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and Recruiting, and it’s been the most fulfilling decision of my career. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we’re still in the early days of what Fresh Prints can become.

One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020—Josh, our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff.

In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped.

But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared.

And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going.

While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. 

The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story.

If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits. If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t.

If the idea of building something extraordinary excites you, and if you thrive in an environment where every day presents a new challenge, we want to hear from you. 

Here's more about the Recruiting Team Lead role: 

As a member of the Recruiting Leadership team, you’ll be a driving force behind moving our Recruitment team forward. You will have a team of people to lead and motivate. You will set and track metrics by which your success will be measured. 

We’re looking for someone who has fantastic people management skills, is a quick learner, and isn’t afraid to take on challenges daily. This is a high-impact role that requires excellent leadership and prioritization abilities. We’re on a remarkable growth trajectory and as Fresh Prints grows, you will too. You will be given the autonomy and guidance to have a tremendous impact on your role.

Responsibilities

• Mentor and develop the team of Recruiters who are dedicated to bringing the best talent to Fresh Prints
• Manage recruitment activities like screening applications, grading projects, keeping the pipeline robust for all positions at Fresh Prints
• Collaborate with department leads/hiring managers/exec team & close open positions
• Monitor daily, weekly, monthly, and quarterly recruitment KPI Metrics
• Drive Process Improvement initiatives in all recruitment-related activities
• Ensure great candidate experience

Essential Requirements

• Analytical mindset and ability to think outside the box
• Experience with Applicant Tracker Systems (Greenhouse is preferred)
• Experience in a dynamic and fast-growing environment would be a big plus

Personal Attributes

• Attention to detail
• Ability to follow up
• Knowledge of diverse business functions and principles 
• Ability to prioritize work
• Excellent written and verbal English communication skills

Compensation & Benefits

• Monthly salary: USD 1,100 to USD 1,150
• Health insurance Policy
• Learning opportunities
• Working in a great culture 

Job Location

• WFH based role

Working Hours

• Working hours are 2:00 PM - 11:00 PM IST Monday to Friday