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At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team
The Workday VNDLY organization is looking for an Outbound Product Manager to join us and support our continued growth and success! Workday VNDLY is a vendor management system that helps organizations manage their extended workforce and statement of work needs. We are growing to meet the needs of contingent workforce programs across various industries and regions.
The VNDLY Product team partners with Sales, Strategy, Services, Customer Experience and Marketing to identify the most important problems to be solved. We engage with customers, prospects and our go-to-market (GTM) teams to drive the value, awareness, and adoption of our products.
Join our team in Workday Chennai and be part of a high-growth technology company shaping the future of enterprise software for a global customer base. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
About the Role
Outbound Product Managers combine a deep understanding of product capabilities, domain knowledge, industry trends, and competitive intelligence to inform our roadmap. They enable our customers, partners, and GTM teams to realize the value delivered.
Come work alongside a dedicated team of product managers, designers and engineers to help drive awareness, adoption, and success of Workday VNDLY with our enterprise customers.
Click here to learn more about Workday VNDLY :
https://www.workday.com/en-us/products/vndly-vms/overview.html
Responsibilities:
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Collaborate with inbound product managers to create and publish educational content that communicates the “what” and “why” of our features, connecting product capabilities to value.
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Foster strong collaboration with VNDLY customers by engaging in user groups and Workday Community forums.
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Create and maintain product enablement content to support internal knowledge transfer and product guidance, contributing to internal training sessions.
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Monitor customer idea submissions, providing triage, reporting and trends for roadmap planning
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Support customer-facing initiatives, including webinars, roadmap presentations & feature reviews
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Partner closely with release management and technical writers to ensure that weekly product deployments have the right level of customer communication and enablement.
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Be the voice of the customer and deliver insights to help drive communication & product improvements.
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Additional duties as assigned to support a dynamic and fast-growing product
About You
Basic Qualifications
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3+ years of SaaS product management, consulting, pre-sales, or customer success experience - preferably in enterprise cloud solutions.
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2+ years of experience working cross-functionally with customers, product development, marketing and customer success to drive product growth
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Industry experience with vendor management systems or managing contingent workforce programs is a plus
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Strong verbal and written communication
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Experience creating educational documentation for a SaaS product
Other Qualifications
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The ability to easily and intuitively adapt content to various types of audiences.
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Writing product documentation used to articulate vision, direction and customer value
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Able to make tradeoff decisions, participate in a culture of knowledge sharing and transparency, and appreciate the challenges engineering and product teams face.
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Passionate about driving success by helping customers succeed.
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Excellent interpersonal and organizational skills, with a high attention to detail.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!