As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Partner closely with Engineering, Data Science/ML, Data Engineering, Design, and Risk/Controls to deliver end-to-end solutions (data → models → user experience).
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle, experience implementing LLM-enabled analytics (RAG patterns, semantic search, summarization) with responsible AI controls (PII handling, prompt/tool safety, explainability, evaluation).
- Experience with MLOps/ModelOps: monitoring, drift, retraining triggers, model governance/auditability. MCP for connecting assistants to tools and data sources in a structured, maintainable way. AI assistants such as Claude and Copilot to accelerate product discovery and delivery (within approved controls).
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Hyderabad, Telangana, IND Office
JP Morgan Tower, Salarpuria Sattva Knowledge City, HITEC City, Raidurgam, Hyderabad, Telangana, India, 500081
