Product Analyst (Documentation & Testing)

Job Description
Excel as a Product Analyst with the RSAR Team, that collaborates with various lines of business within Regulatory Operations and provides support to some areas outside of it.
Job Summary:

• As a Product Analyst in the RSAR Team you will be tasked with responsibilities ranging from automation to in-depth data analysis to address business challenges.
• You will manage high-priority projects involving auditors, lines of business, and internal teams, requiring strong stakeholder management and attention to detail.
• The role provides extensive learning opportunities and insights into the regulatory services sector, with activities governed internally and externally.
• To be successful in this position you will require to possess a thorough understanding of processes and business operations.

Job Responsibilities:

• Write Business Requirement Document (BRD) effectively and ensure smooth collaboration with the developers and partners.
• Become Subject Matter Expert (SME) on data used in Monitoring reports in order to help guide developers, when required
• Assist in writing use cases for program testing and perform root cause analysis for issues identified in testing and vetting
• Manage the Evergreen Process to ensure our reports stay current
• Communicate effectively with Stakeholders and Developers on the issues identified
• Perform testing of the developed solution by following the approved test approach/methods. Also take ownership of the assignment with regards to tracking and see it to closure by being proactive.
• Perform code to business requirement validation
• Write queries and run frequencies to validate population and output files

Required qualifications, capabilities and skills:

• Minimum of 3 years' experience with excellent communication and presentation skills tailored to diverse audience levels.
• Proficient in managing business requirements and drafting Business Requirement Documents in the Reg Ops format.
• Skilled in executing various testing types, including functional, regression, and performance testing.
• Capable of effectively identifying and framing problems, utilizing tools and knowledge to explore multiple solutions, and selecting the most feasible one.
• Ability to quickly and objectively analyze issues, evaluate options, and make informed decisions.
• Strong attention to detail, with a proactive approach to raising questions and seeking clarification.
• Self-motivated team player with the ability to independently research and resolve issues while collaborating across teams.

Preferred qualifications, capabilities, and skills:

• Preferred experience in business requirements, procedures, and documentation.
• Preferred experience in Quality Assurance, User Acceptance Testing, and Agile methodologies.
• Proficiency in at least one key tool or skillset, such as Alteryx, SAS/SQL, Tableau, Python, AWS, ML, or Data Analytics.
• Preferable expertise in the banking domain and flexibility in schedule and shifts based on project and business needs.
• Minimum of a Bachelor's degree or equivalent in business or Master's degree in any of the Quantitative disciplines is preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.