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At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Principal Product Manager, Trip Management
We’re looking for a Principal Product Manager, Trip Management, to define and drive the long-term, end-to-end vision, strategy, and delivery of post-booking and trip management experiences. In this role, you will shape customer-centric trip experiences that give travellers confidence, guide them at every stage of their journey, and make Expedia an indispensable travel companion.
You bring a strong platform mindset and strong AI fluency, and you will partner across Product, Design, Data, and AI/ML to turn post-booking and trip management experiences into a durable competitive advantage. You will help drive the application of AI across the product experience, drawing on a strong understanding of AI capabilities, constraints, and opportunities to shape strategy and inform decision-making, with a focus on creating seamless, intelligent, and scalable post-booking journeys. The ideal candidate combines strong product leadership, platform thinking, technical fluency, and data-driven decision-making to improve traveller engagement, reduce service friction, and drive repeat bookings.
In This Role, You Will
Define and drive the long-term product strategy, vision, and roadmap for the Trips experience, aligning outcomes to Expedia Group’s customer, brand, partner, and business objectives and turning Trip Management into a competitive differentiator.
Drive measurable improvements in traveller engagement, reductions in service contacts, and repeat booking behaviour.
Operate with a strong bias for action, using prototypes, experiments, and lightweight validation to learn quickly and adapt strategy as technology and customer needs evolve
Use AI-powered development tools and AI-assisted coding environments to explore solutions, generate prototypes, refine requirements, accelerate documentation, and partner effectively with engineering throughout discovery and execution.
Drive the evolution of Trip Management from a set of point solutions into a modular, configurable platform built on reusable capabilities and clear product/technical abstractions.
Partner with Design, Research, and AI/ML teams to deliver context-aware experiences and intelligent automation.
Influence senior leadership and align cross-functional priorities.
Mentor product managers and elevate practices in discovery, experimentation, and outcome-driven roadmapping.
Foster a culture of continuous improvement, customer-centricity, and operational excellence.
Experiences & Qualifications
10+ years of product management experience, including several years at Staff, Principal, or equivalent level.
Proven track record of leading complex, cross-functional initiatives and owning portfolios end to end.
Exceptional problem-solving and systems-thinking skills, with the ability to structure ambiguity and deliver durable solutions.
Experience with AI-driven systems, tools, or workflows, and applying AI/ML concepts to real-world products in ways that are measurable, safe, and aligned with regulatory and organisational standards.
Experience with product-level coding and rapid prototyping, using lightweight code, mock services, and interactive prototypes to validate ideas quickly, reduce ambiguity, and accelerate delivery.
Familiarity with web application architecture, APIs, data flows, and experimentation platforms.
Excellent communication and influence skills, including experience engaging VP+ stakeholders.
Customer-centric and data-driven, with proficiency in analytics tools and experimentation frameworks.
Experience in travel, marketplaces, consumer platforms, or other highly complex, high-scale environments.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.