TTEC Digital Logo

TTEC Digital

Principal Consultant, Technology Consulting

Job Posted 19 Days Ago Posted 19 Days Ago
Be an Early Applicant
Hyderabad, Telangana
Senior level
Hyderabad, Telangana
Senior level
The Principal Consultant for Salesforce will lead consulting efforts in the Salesforce practice. Responsibilities include requirements elicitation, architecture design, technical solutioning, mentoring team members, performing gap analysis, and ensuring quality delivery of solutions.
The summary above was generated by AI

Job Role: Principal Consultant, Salesforce


Who We Are:

TTEC is a pioneer in customer experience, engagement, and growth solutions. Our 60,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.



At TTEC Digital everything we do, helps our clients fuel exceptional experiences for their customers. Together, we help our clients develop strategic customer experience design, integrate data, and orchestrate industry-leading technology.

 

Job Expectations:

TTEC digital is ramping up SalesForce practice in Hyderabad, India. As a Principal Consultant with our Salesforce practice, the candidate will be a senior practitioner who will play an anchoring role. This role requires multi dimensions of expertise, which includes Pre-sales capability, Technical Solutioning and implementation, coaching and mentoring team members.

Roles and Responsibilities:


· Able to do requirements elicitation discussions with client on product functionality and system architecture.

· Able to perform gap fitment analysis, propose architecture design, review technical and functional solutions, estimation and planning of project delivery.

· Able to understand the trade-offs between various design options, configuration, development, integration, migration and administration components of the solution, and take optimal decision.

· Provide inputs on technical design, integration, development, configuration, customization, and document as required.

· Monitor and review and the delivery of solution post development.

· Ability to collaborate with cross functional teams and maintain healthy relationship within groups to support on-going project development.

· Ability to work as part of a team to solve technical problems in varied political and geographic environments.

· Ability to multitask. Work on multiple projects and deliver results.

· Participate in training and acquire certifications to up-skill himself/herself.

 

 

Eligibility and Required Skills:


· Engineering graduate with proven track record in software engineering.

· 8-12 years of experience in Salesforce ecosystem with expert level understanding of Salesforce platform (Implementation Consulting, Design, Configuration, Development and support)

· Experience with Salesforce Sales/Service cloud, Marketing cloud. Administration/Configuration, Apex, Visualforce, APIs, data loader, Lightning.

· Certification in Salesforce Platform Developer 1 & 2 certifications is desired.

· Experience with Agile methodology.

· Highly motivated self-starter with a desire to "go the extra mile".

· Exceptional verbal, written, presentation and interpersonal communication skills.

· Proven time management skills in a fast-paced dynamic development environment.

 

Top Skills

Apex
APIs
Lightning
Salesforce
Visualforce

TTEC Digital Hyderabad, Telangana, IND Office

10th Floor, North Tower SKYVIEW 20, Survey No 83/1, Raidurgam, Hyderabad, Telangana, India, 500032

Similar Jobs

5 Days Ago
3 Locations
Senior level
Senior level
Information Technology • Consulting
The Functional Consultant will leverage extensive experience in cloud technologies to mentor other team members and contribute to the growth of the practice, while supporting internal and external clients with their digital core modernization efforts.
2 Days Ago
Hyderabad, Telangana, IND
Mid level
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
The Senior Security Engineer is responsible for managing third party risk associated with DISH's data. This includes maintaining an inventory of third parties, supporting the security review process, monitoring issues, leading annual audits, and improving the third party risk management program. The role requires strong project management skills, effective communication, and attention to detail.
3 Days Ago
Hybrid
2 Locations
Mid level
Mid level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Senior Analyst in Cyber Defense will work on SOC monitoring, incident response, and threat intelligence for TransUnion. Responsibilities include analyzing security events across environments, supporting compliance, enhancing processes, and participating in on-call rotations. Strong technical and communication skills are necessary for engaging with security teams and stakeholders.
Top Skills: SIEMSplunk

What you need to know about the Hyderabad Tech Scene

Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account