The Job in short
Join our team and be a part of a certified Great Place to Work! We’re proud to have achieved this recognition in India, Australia, Singapore, and Vietnam. As a company, we’re committed to providing a positive and inclusive work environment where our employees can thrive. So, what are you waiting for? Come be a part of our culture and grow with us.
Meet the job
● Measuring and monitoring the progress of releases during deployment;
● Constructing a release calendar for each project to have a centralized view of all releases (with a consensus from client);
● Making improvements to the methodologies used for configuration management;
● Maintaining documents related to procedures on build and release;
● Identifying any project dependencies that could alter the course of release;
● Attend the Release Management weekly call with the client to discuss on issues, concerns or progress;
● Lead the Scope meeting / finalizing for release with both the client and internal Teams
● Experience in creating release artifacts like Release Notes, Impact Analysis, etc
● Ensure the release artifacts are created, reviewed and shared with client on time;
● Liaise with QA Team to get sign off wrt Quality on release scope;
● Continually work towards making improvements in the Release process / ensuring team document relevant Release procedures and communicate to team;
● Review bugs escalated by client each day against release scope;
● Follow up on impediments within team / Liaising with leads about release;
● Updating tickets with Release dates, Fix and Impact Versions;
● Responding to release management enquiries from the client.
How about You?
Key competencies & Skill sets (BE):
● Hands-on experience in Java, Spring, Maven, Docker, Kubernetes and Microservices;
● Good understanding of relational databases (Oracle, MSSQL, MySQL);
● Good understanding of non-functional requirements such as security, performance, scalability;
● Good understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform;
● Good understanding of DevOps practices and CI/CD pipelines for automated build, test, and deployment;
● Key competencies & Skill sets (Release Management): Mandatory;
● Hands-on experience in end-end Release Management including;
● Defining the configuration and release strategy, schedule & quality criteria
● Enable seamless collaboration between Backbase development teams and customer teams;
● Identification of technical risks and dependencies that can delay the release and manage them;
● Tracking the progress and managing & issues issues, if any;
● Demonstrate the ‘management’ flavor by taking ownership of release cycles and give directions to stakeholders as needed (in addition to just being a coordinator);
● Having a “win-win” attitude to ensure the Backbase and client both achieve success while overcoming hurdles
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
